Formal Complaint Regarding Delays in Finalising Estate – Patricia Rejoice Dimakatso Rampa

I am writing to formally express my dissatisfaction with the handling of my late mother’s estate by RWL Attorneys.

My mother, Patricia Rejoice Dimakatso Rampa, passed away in 2021. RWL Attorneys took over the administration of her estate, and to date it has still not been finalised. It will be five years on 5 September this year, which I believe is an unreasonably long period for an estate to remain unresolved.

While we did eventually receive the new title deed in 2024, which included all three of her daughters, the overall process has been extremely slow and marked by poor communication. There is little to no feedback provided on progress, and communication is made only with our eldest sister. This is unacceptable, as all three beneficiaries are adults (currently aged 33, 25, and 23) and are equally entitled to be informed.

I personally made a follow-up call regarding the delays and did not receive any response thereafter.

This prolonged process has made it very difficult for us to move forward with our lives and to manage our financial responsibilities. The lack of transparency and engagement from RWL Attorneys has added unnecessary emotional and practical strain during an already difficult period.

Going forward, all communication regarding the estate should be directed to all three daughters, not just one. We also request a clear update on the current status of the estate and an estimated timeline for finalisation.

We would appreciate urgent attention to this matter.