TR
Tsakane R
Active since Jul 2020
6
Reviews
0
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Reviews
6 reviews2 months ago
Formal Complaint Regarding Delays in Finalising Estate – Patricia Rejoice Dimakatso Rampa
I am writing to formally express my dissatisfaction with the handling of my late mother’s estate by RWL Attorneys. My mother, Patricia Rejoice Dimakatso Rampa, passed away in 2021. RWL Attorneys took over the administration of her estate, and to date it has still not been finalised. It will be five years on 5 September this year, which I believe is an unreasonably long period for an estate to remain unresolved. While we did eventually receive the new title deed in 2024, which included all three of her daughters, the overall process has been extremely slow and marked by poor communication. There is little to no feedback provided on progress, and communication is made only with our eldest sister. This is unacceptable, as all three beneficiaries are adults (currently aged 33, 25, and 23) and are equally entitled to be informed. I personally made a follow-up call regarding the delays and did not receive any response thereafter. This prolonged process has made it very difficult for us to move forward with our lives and to manage our financial responsibilities. The lack of transparency and engagement from RWL Attorneys has added unnecessary emotional and practical strain during an already difficult period. Going forward, all communication regarding the estate should be directed to all three daughters, not just one. We also request a clear update on the current status of the estate and an estimated timeline for finalisation. We would appreciate urgent attention to this matter.
0 replies
8 months ago
Urgent Request: Addition of TEMS702 Module to Second Semester Registration
I am writing to formally request urgent assistance regarding my second semester PGCE registration. I completed the re-registration form as required, but due to space limitations on the form, I was only able to include three modules. I did, however, list the additional modules in the body of the accompanying email to ensure they were considered. Unfortunately, I later discovered that only the modules captured directly on the form were added to my Canvas profile. I subsequently logged a ticket via the Q-Desk and requested the addition of TEMS702, ECP172, and TP702. While ECP172 and TP702 were successfully added, TEMS702 is still missing from my registration. Despite sending numerous follow-up emails and logging over five additional tickets, this issue remains unresolved. The semester has already commenced, and I am falling behind in my coursework as a result. I would also like to highlight that I completed TEMS701 in the first semester, and it is essential for me to progress to TEMS702 this semester in order to maintain academic continuity. I am extremely concerned and frustrated by the ongoing delay and would sincerely appreciate immediate intervention to ensure that TEMS702 is added to my second semester registration. Thank you for your time and assistance. I look forward to your swift response.
106 replies
9 months ago
Unacceptable Delay and Poor Communication Regarding Refund Process
I am extremely disappointed with the way Varsity College Pretoria Campus has handled my refund request for a remark fee I paid in 2024. After receiving my second semester marks, I app**** for a remark for the Independent Research Project module and paid the required R550 fee. A few weeks later, I decided to cancel the remark before the process had even started. I followed all the necessary steps. I filled out the cancellation form and submitted my proof of payment as instructed. Since then, I have been going in circles with the finance department for months. Initially, I was told that because my tuition account was covered by a sponsor, I needed a letter from my sponsor confirming that the refund could be issued to me personally. I had no problem with that, I obtained the letter and sent it through promptly. Instead of finalizing the refund, I was met with even more bureaucracy. I was told that the financial department now needed confirmation that the person who wrote the sponsor letter “knows me” and even suggested that I get a parent to verify this. This is completely unreasonable, especially when I already submitted proof that the payment came from my personal bank account and not from my sponsor. The lack of communication, constant shifting of requirements, and failure to resolve this simple issue is unacceptable. It has now been months, and I am still waiting for a refund that I am rightfully owed. I expected more professionalism and efficiency from an institution like Varsity College. I sincerely hope this matter is escalated and resolved immediately and that other students don’t have to endure such a frustrating and drawn-out process.
56 replies
12 months ago
Happy Sanlam customer
I had recently posted a review regarding the poor customer service of sanlam and I am here today to say that they have attended to my issue and it has been resolved. Thank you so much. However, it shouldn’t take having to post a review on Hello Peter in order to receive swift feedback and help. Please do better next time. Thank you for dealing with the matter ❤️
58 replies
12 months ago
Termination of trust delay
I am extremely disappointed with Sanlam’s service. Over a month ago, I received an email stating that my trust account had been terminated and that I needed to submit documents for the transfer of the remaining funds. I submitted everything as requested, and the process was said to take a month. It has now been longer with no communication or response to my follow-up emails. I have been left in the dark. This delay has disrupted my education, as all maintenance support stopped with the trust termination, leaving me without the means to attend school
116 replies
70 months ago
Invalid maintenace fees
Hello, I opened an account last year with nedbank and chose a student package without maintenance fees and I was given one but at the end of the month R22 was deducted from my account without my knowledge, when I went to query, I received no help and found that there was an overdue amount that I will not own up to because it was a student account. My issue was not escalated to management even with the endless grievances.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
5 (83.33333333333333%)