BAD BAD SERVICE AT RYAN'S (NURSERY'S) RESTAURANT

It saddens me to do this review but, I really think I need to do this.

I have enjoyed quite a few meals at Ryan's Nursery / Restaurant in 18 Hawley Rd, Bedfordview area and have enjoyed great food and very efficient (Prompt service) UNTIL YESTERDAY. :-( After I couldn't stop talking about Ryan's restaurant, my friend's decided to try it for the 1st time. We arrived at 12H20 and were promptly welcomed by a very friendly waitress who handed us 6 menus and had drinks served within a 5 minutes - WONDERFUL. We then waited for at least 15/20 min for her to come back and take our order. Eventually we spotted another of the few waitrons on duty and asked her to take our order. We waited and waited and by 13H30 we got really hungry and unhappy. Around we spotted her serving some customers again and asked to see the manager. The Manageress came waltzing over around 13H50/13H55, she looked really unhappy about being disturbed and we advised her that we have been there for longer than 90min, ordered food and we are still waiting!! She uttered but a few kind words THAT IS IMPOSSIBLE - LET ME FIND OUT !!! Suddenly within about 10 minutes the food arrived. Now, as I have mentioned, I have been there a few times and when you order a meal with chips, you get quite a few chips on the plate. Yesterday there were between 5 and 6 chips per plate!!!!!!! I was the only one with about 10 BUT they were all between 2 and 3cm. 1. The waitress couldn't stop apologizing. I ASKED HER TO STOP BECAUSE IT'S NOT HER FAULT! IT IS BAD MANAGEMENT!!! 2. Miss Brownie (Manger's name) was nowhere to be seen.

TO THE RESTAURANT OWNER - Sir/madam YOU URGENTLY NEED TO HIRE A NEW MANAGER WHO IS CAPABLE OF RUNNING A RESTAURANT AND KNOW HOW TO DEAL WITH CUSTOMERS IN A DECENT MANNER!!

Good luck to you Sir/madam!! I sincerely hope you can resolve these problems and get Ryan's back to the Wonderful Restaurant it used to be.

Blessings Susan