1 reviews | Active since Member
We were bookto fly from BHX on the 22.04.2023. Flight to arrive in Barcelona at 12:00 midnight. We were delayed and sent to 2 different gates, after having an altercation with the desk, we eventually got on board. Captain apologised and said he was awaiting paperwork for the flight. On route I approached a cabin attendant and asked if it would be possible for them to advise Barcelona of their delay as we had a bus book for 10pm. Which we were advised they couldn't as only had contact with the tower. But assured us that their office would be open. We landed at Barcelona and got on the bus, but just sat there and no movement of heading to the Terminal and the next thing we saw was the arrival of the police. Emptied 2 busses and made 6 arrests. We then left for the Terminal. We are still awaiting an apology but looking at the TrustPilot we are not sure this will ever happen. But have to stay hopeful. But would not recommend Ryan Air to anyone.