My X-Class roller bars damaged at SA Canopy

I accepted a quotation to fit a roller cover on my X-Class bakkie and was assured by a SA Canopy Gezina branch representative that my original X-class roller bars would fit with the roller cover installation.

I was shocked when the SA Canopy branch co-owner Mr Douw told me that the original roller bars would not fit after they had already fitted the roller cover. Mr Douw told me that if I wanted roller bars with the roller cover I would have to purchase an after market one from them (this after I was assured that my original roller bars would fit with the roller cover installation).

I told Mr Douw that I do not want the after market roller bars on my bakkie, and that I will just pay for the roller cover without the roller bars. I asked them to load my roller bars in the bakkie.

I found a buyer for my original roller bars as I no longer needed them. I was shocked when the buyer came to inspect the bars at my home to find that my original roller bars were cut and damaged when SA Canopy attempted to make them fit the roller cover installed on my X-class bakkie. I went back to SA Canopy in Gezina and met Mr Douw and expressed my unhappiness that my original roller bars were cut and damaged. I demanded that they be returned to the original condition by replacing the 2 bars that were cut.

I left my roller bar with Mr Douw for repairs. Mr Douw is now evasive, does not take my calls and displaying no willingness to repair the damage SA Canopy caused to my roller bar.