Shocking, incompetant and arrogant service from Awie Coetzee at SA Debt Help

Shocking and arrogant Service from Awie Coetzee. I have read other reviews and received the same experience. Rude, *********** and arrogant.

Prior to me even joining, he was started telling me I was wasting his time. I should never have gone with him but decided to give them the benefit of the doubt.

My situation was a little more complex as I was with another company before moving to Awie at SA Debt hoping that the service would be better. WOW – it was even worse.

To cut a long story short:

- I sold my property while under debt review and continuously asked Awie to assist me in trying to consolidate my debt with fnb under my acknowledgement of debt with FNB under this sale as it would interest free. I was met with countless arguments and telling me it is not possible. I even put him in though with my contact at FNB that I hunted down because he was just not willing to help. I eventually got feedback and actually managed to get this done with no assistance from him – only rude responses and arguments. - Another issue I had to keep nagging him about was that I had a one month arrear during the transition to this company. (Again I took the initiative to contact FNB) and get my debt review reinstated. Funny how I could manage to find the correct channel - There are also inconsistencies in what FNB is saying I owe them during a months missed payment during the transition to SA Debt Help. Again I have had to nag him and to date still no resolve

Every time I have been in contact with Awie, whether telephonically or via email – I was met with arguments and a condescending attitude. He also as he admits “skimmed” through my mails so we were never on the same page. I was always hesitant to speak to him telephonically as it always ended up in a screaming match because he would not take initiative to assist me in what I was recommending (which I eventually got resolved myself with FNB)

When I eventually had enough or his rude responses and raised voice and spoke back – he immediately acted like a spoilt little child and terminated my services.

He refuses to answer any of my factual mails. He refused to try rectify anything. And he refuses to response to me saying he should be compensating me fees I have paid considering he has been of no assistance.

I have found him arrogant, *********** and rude. I was treated the same way as I see in the other negative reviews and I am sure to expect a response with excuses just like the others did.

Trust me – save yourself time and aggravation and stay away!