Extremely Disappointing Product and Service

I bought a black and white roll of SA Filament PLA 1kg and both are absolute *******. The rolls arrived badly tangled, which caused constant print failures. The filament also snaps very easily, leading to more failed prints and even blockages in my 3D printer. I contacted SA Filament directly and instead of taking responsibility for their faulty product, they shifted the blame onto me as the customer. No accountability, no helpful support. Overall, terrible product and terrible service. I genuinely do not recommend this filament to anyone. Save yourself the frustration.