Don't lay bye or you will lose your money

<p>A few months back we did a lay-bye on a mirror that we saw at SA Framing in Cape Gate Mall, and we would get reminder messages before the payment date - for the payment - on the day we decide to pay the full balance so we can get the mirror,we are informed that there is a list of customers that have already paid for their mirrors but cannot get them because the store does not have them, the list dated back to more than 4 months back, and  when we spoke to the manager she said she will handle the matter herself as she admitted to the back log - and promised to deliver Monday, and when the day came she was now where to be found - even the phone number she gave was always busy or unreachable- till this day.</p>