South African Multi-Franchise Motor Group
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
South African Multi-Franchise Motor Group
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Dec 2016
30 Apr 2026, 18:30
NOT WORTH IT THE EFFORT
I can’t say that I have anything positive to say about the level of “service” I have received from this organization. It leaves me wondering how these companies continue to survive. The Management are clearly lacking the ability to recognise their weaknesses and customer focus!!
Helpful (0)
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Anonymous
1 reviews | Active since Dec 2016
30 Apr 2026, 18:30
NOT WORTH IT THE EFFORT
I can’t say that I have anything positive to say about the level of “service” I have received from this organization. It leaves me wondering how these companies continue to survive. The Management are clearly lacking the ability to recognise their weaknesses and customer focus!!
0
Replies (0)oB
ockert B
1 reviews | Active since Nov 2015
14 Oct 2025, 00:13
Worst 2 months ever
We had the worst experience with this dealership. It’s been two months since we tried to purchase a Ford Kuga 2.5T AWD, and the process has been a complete nightmare. The car went to multiple mechanics for repairs due to a persistent misfire issue, which was never resolved—even after they claimed to have spent R40,000 on it. During this time, no deal was ever finalized, and we were constantly left waiting with no real updates. We even sold our own cars to buy from them, only to be left without a car or a clear answer. Communication was terrible — we had to chase them for updates because we rarely heard anything back unless we followed up ourselves. The manager, Barnard, was rude to my wife, ignored WhatsApp messages, and showed no professionalism when problems arose. We also had issues with the courtesy cars, which were clearly not properly checked or prepared. After two months of frustration and six unanswered emails, we decided to take our business elsewhere — and received excellent service at another dealership. We do not recommend this dealership to anyone. They completely failed to deliver on their promises and wasted our time.
Helpful (0)
|Replies (0)oB
ockert B
1 reviews | Active since Nov 2015
14 Oct 2025, 00:13
Worst 2 months ever
We had the worst experience with this dealership. It’s been two months since we tried to purchase a Ford Kuga 2.5T AWD, and the process has been a complete nightmare. The car went to multiple mechanics for repairs due to a persistent misfire issue, which was never resolved—even after they claimed to have spent R40,000 on it. During this time, no deal was ever finalized, and we were constantly left waiting with no real updates. We even sold our own cars to buy from them, only to be left without a car or a clear answer. Communication was terrible — we had to chase them for updates because we rarely heard anything back unless we followed up ourselves. The manager, Barnard, was rude to my wife, ignored WhatsApp messages, and showed no professionalism when problems arose. We also had issues with the courtesy cars, which were clearly not properly checked or prepared. After two months of frustration and six unanswered emails, we decided to take our business elsewhere — and received excellent service at another dealership. We do not recommend this dealership to anyone. They completely failed to deliver on their promises and wasted our time.
0
Replies (0)J