SANC STAFF DISGUSTING BEHAVIOR

For many times and for a long time now, the service from the SANC especially their communication and telephone etiquette leaves a lot to be desired. When calling, and if you are lucky enough to go through (because in most cases their auto teleman is repetitive) you are greeted by individuals that sound like answering their private phones. No professionalism whatsoever. Then there is a certain Mr Mbanjwa answering calls as if he is doing you a favor, temperamental and changing moods at will while on the call. If this was the first incident I would never have noticed but it has been happening many times I ended up asking if this is how he answers calls to everyone and everyday. I am really disapointed by such unprofessional behavior.