Poor service and workmanship

Worst service ever, a job that was supposed to take 3 hours, ended up taking 7 hours, they had every excuse under the sun as to why it was taking so long, however seeing as i sat and waited for my vehicle, I could clearly see cars jumping the que, this after confirming the booking on the Friday before, the tow bar has been fitted skew, and my park distance control does not work, since they fitted the tow bar, I would highly recommend using an alternative supplier.