Unexpectable treatment

I’m writing this review with livid emotions. A consultant from the TV license department named GEMELI calls that I’m owing R500 of the tv license and I mentioned that I’ve made arrangements yet it’s not mine and if I recall it was R397 I mentioned that I’m unemployed. The lady proceeds to bully me that I should pay it I proceed to tell that I made arrangements she goes on to yell & threaten me that legal action will be taken against me!!! I really don’t appreciate being treated like a ******** due to my circumstances , kindly assist with this matter . The number that called is as follows +27 (76) 109-8566