1 reviews | Active since Member
Please don't buy eggs from these people. They don't deliver and they don't refund.
On 31 May 2023 I've placed an order with them for 2 boxes of eggs. The amount was R700 and this includes delivery. Free delivery is ensured when you buy more than one box.
They seem very professional at first until you pay the money. From here it's a mess.
On 2 June 2023 @ 11:17 I received an email from info@continentalmoverssc.com informing me about the date and time of delivery and that I should be there in person myself. There are no contact details on this email except for the email address.
2 Minutes later I received another email from them now saying: "The insurance fee is needed to be paid to cover all your stocks, should in case any form of damages or loss happens during transportation the insurance department will be fully responsible for the losses incurred, this policy will cost you R300. The paid amount will be 98% (R294 will be refunded) refundable upon arrival at your delivery address as stated above, this insurance policy will cover you for the next 1 year for all transportation carried out by our company. The 98% refundable insurance is supposed to be paid before we depart today at (12:45 PM). The refund (R294 will be paid directly to Miss. Elaine Koen the presentation of ID copy and signing of documents once we arrive at (11:00 AM) tomorrow. Please kindly contact the sender and make the payment to them so they can take the cash to the offices where the stocks were registered."
At 11:19 I received an Whatsapp from Sabelo Egg suppliers asking me whether I have received an email from the courier company guys. This was strange since it's the exact same time that the emails came through.
I found this strange since delivery was already included and contacted. I then asked him why I should now pay delivery after it was commented that it was free. I did not even get answered.
I did not pay the insurance money, canceled the order and requested a refund. I was told it takes a week to refund. Today is 27 June and I still did not receive any refund after following up every week.
Please don't buy from them!
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