EK
Elaine K
Active since Mar 2023
4
Reviews
0
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Reviews
4 reviews30 months ago
Laundry Worx Alterations
I'm very dissapointed in this business service. I handed in a jean on 11 September to make it 2 sizes smaller from the waiste down. I waited 3 weeks, having to hear that loadshedding is preventing them from working, just to find that the work is not complete since only the pipes was altered. I then waited another 2 weeks being ensured that it will be ready on Saturday 14 October and that they were not sure how exactly they are going to be able to fix it. On Monday 16 October I went back to check if it is finished. They then said that they did not work on Saturday, showing me that the work was left until then. So they don't stick to their word. And I also had to hear that the pants must now be delivered to the shop first. The pants only arrived 4 days later, 20 October, only to find that it was not fixed properly yet again. I then requested a refund in order to take the pants somewhere else to be fixed and this was refused. Waiting 6 weeks for a pair of jeans that is worn often is unacceptable and I see it as really bad customer service. I would not recommend you making use of the alterations services at this business.
0 replies
34 months ago
**** ALERT - SABELO EGG SUPPLIER'S
Please don't buy eggs from these people. They don't deliver and they don't refund. On 31 May 2023 I've placed an order with them for 2 boxes of eggs. The amount was R700 and this includes delivery. Free delivery is ensured when you buy more than one box. They seem very professional at first until you pay the money. From here it's a mess. On 2 June 2023 @ 11:17 I received an email from info@continentalmoverssc.com informing me about the date and time of delivery and that I should be there in person myself. There are no contact details on this email except for the email address. 2 Minutes later I received another email from them now saying: "The insurance fee is needed to be paid to cover all your stocks, should in case any form of damages or loss happens during transportation the insurance department will be fully responsible for the losses incurred, this policy will cost you R300. The paid amount will be 98% (R294 will be refunded) refundable upon arrival at your delivery address as stated above, this insurance policy will cover you for the next 1 year for all transportation carried out by our company. The 98% refundable insurance is supposed to be paid before we depart today at (12:45 PM). The refund (R294 will be paid directly to Miss. Elaine Koen the presentation of ID copy and signing of documents once we arrive at (11:00 AM) tomorrow. Please kindly contact the sender and make the payment to them so they can take the cash to the offices where the stocks were registered." At 11:19 I received an Whatsapp from Sabelo Egg suppliers asking me whether I have received an email from the courier company guys. This was strange since it's the exact same time that the emails came through. I found this strange since delivery was already included and contacted. I then asked him why I should now pay delivery after it was commented that it was free. I did not even get answered. I did not pay the insurance money, canceled the order and requested a refund. I was told it takes a week to refund. Today is 27 June and I still did not receive any refund after following up every week. Please don't buy from them!
0 replies
36 months ago
Unprofessional Services
Hereby I wish to utter my utmost disappointment in your telephonic customer services. I spoke to 2 different people (females) this morning, where one transferred me to an answering machine and the other one , (who claims she's the Workshop coordinator) plainly just hung up on me! I got a quote yesterday only stating a code and an amount I need to pay. I would like to find out exactly what's wrong with the till since I need to make an informed decision whether or not to buy another till perhaps. Now I understand that the system does not tell but we are not working with systems alone but with people as well. I would really like to know what exactly I must pay for. According to me only the "Enter" button was broken and to fix that can surely not cost R2500. If you take your care to a mechanic you surely will not just pay an amount to fix your car without finding out what exactly is broken, right? The same here. I would really like an answer to this and telling me that the system does not allow it or that information is not given is not acceptable to me.
0 replies
38 months ago
Unsatisfied potential customer
Applied for Wi-Fi on 6 February 2023 and now a month later and still did not receive it. Poor client service.
0 replies
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1 Star
4 (100%)