S
Sacai
Unclaimed Business
S
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Sacai
Sacai has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Sacai across 49 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMA
Mishka A
1 reviews | Active since Jan 2020
16 Jan 2026, 14:08
Not Transparent
My son wrote the NSC exams via SACAI. Together they worked with Umalusi who brought down our kids SBA marks so low that kids who usually score between 60 to 70 % were marked as low as 24%. When asked for a breakdown of the scripts via phone I was told it's confidential. When emailing for a breakdown they ignore your requests. Both SACAI and Umalusi needs to be audited.
Helpful (0)
|Replies (0)MA
Mishka A
1 reviews | Active since Jan 2020
16 Jan 2026, 14:08
Not Transparent
My son wrote the NSC exams via SACAI. Together they worked with Umalusi who brought down our kids SBA marks so low that kids who usually score between 60 to 70 % were marked as low as 24%. When asked for a breakdown of the scripts via phone I was told it's confidential. When emailing for a breakdown they ignore your requests. Both SACAI and Umalusi needs to be audited.
0
Replies (0)JB
Jess B
1 reviews | Active since Jan 2020
15 Jan 2026, 08:01
Subject: Review of Grade 12 Results
I am writing to raise a serious concern regarding my Grade 12 results. I completed my final exams through UCT Online High School, consistently achieving straight A’s with an average over 80%. However, my report shows a mark of 42% for one subject, which is inconsistent with my performance. When I called SACAI, I was informed I had passed two out of three papers. I have also tried contacting UCT Online, but my email and portal access have been disabled, leaving me unable to verify or resolve this issue. Given my record and the circumstances, I believe this mark is in error and request a review and explanation as soon as possible.
Helpful (0)
|Replies (0)JB
Jess B
1 reviews | Active since Jan 2020
15 Jan 2026, 08:01
Subject: Review of Grade 12 Results
I am writing to raise a serious concern regarding my Grade 12 results. I completed my final exams through UCT Online High School, consistently achieving straight A’s with an average over 80%. However, my report shows a mark of 42% for one subject, which is inconsistent with my performance. When I called SACAI, I was informed I had passed two out of three papers. I have also tried contacting UCT Online, but my email and portal access have been disabled, leaving me unable to verify or resolve this issue. Given my record and the circumstances, I believe this mark is in error and request a review and explanation as soon as possible.
0
Replies (0)ZM
Zakahle M
1 reviews | Active since Jan 2020
15 Jan 2026, 06:41
Extremely disappointed.
Sacai is a ****. And any Online institution that uses them as an examination body are complicit in ****ming people. People need to stay away from such institution, e.g. UCT Online high school. The arrogance is of world class. Queries are not attended. Emails ignored. I even wonder if these people are academics. It is a money-making ****, full stop.
Helpful (0)
|Replies (0)ZM
Zakahle M
1 reviews | Active since Jan 2020
15 Jan 2026, 06:41
Extremely disappointed.
Sacai is a ****. And any Online institution that uses them as an examination body are complicit in ****ming people. People need to stay away from such institution, e.g. UCT Online high school. The arrogance is of world class. Queries are not attended. Emails ignored. I even wonder if these people are academics. It is a money-making ****, full stop.
0
Replies (0)SM
Samuel M
1 reviews | Active since Jan 2020
13 Jan 2026, 07:55
**** Sacai
SACAI is an absolute disgrace of an education body and a borderline **** disguised as “alternative education.” Their fees are ********ly high for what is essentially admin work and outsourced assessment, and they have the audacity to market themselves as a lifeline for struggling students while actively bleeding families dry. You pay obscene amounts of money, only to be met with delays, vague communication, and zero accountability when things go wrong. The system is bloated, inefficient, and mentally exhausting. Results take forever or have significant drop offs, requirements change or are explained poorly, and if you fall behind even slightly, you’re treated like the problem—never the broken system they’ve built. There is no flexibility, no empathy, and no real support despite the glossy marketing about “student-centered learning.” It’s all bull****. What makes it worse is the false sense of security SACAI sells. You spend years grinding through their nonsense, only to realize that many institutions don’t even take SACAI seriously without extra hoops, rewrites, or conversions. So congratulations—you’ve wasted time, money, and your mental health, and now you still have to beg other bodies to recognize the work you already paid for. SACAI doesn’t care that students lose years of their lives. They don’t care about burnout, anxiety, or financial strain. As long as the invoices are paid, they’re happy. If you’re considering SACAI, don’t walk—run. You’re better off rewriting through the DBE, IEB, or literally any system that doesn’t feel like a slow, expensive trap. This isn’t education. It’s exploitation wrapped in fancy wording.
Helpful (0)
|Replies (0)SM
Samuel M
1 reviews | Active since Jan 2020
13 Jan 2026, 07:55
**** Sacai
SACAI is an absolute disgrace of an education body and a borderline **** disguised as “alternative education.” Their fees are ********ly high for what is essentially admin work and outsourced assessment, and they have the audacity to market themselves as a lifeline for struggling students while actively bleeding families dry. You pay obscene amounts of money, only to be met with delays, vague communication, and zero accountability when things go wrong. The system is bloated, inefficient, and mentally exhausting. Results take forever or have significant drop offs, requirements change or are explained poorly, and if you fall behind even slightly, you’re treated like the problem—never the broken system they’ve built. There is no flexibility, no empathy, and no real support despite the glossy marketing about “student-centered learning.” It’s all bull****. What makes it worse is the false sense of security SACAI sells. You spend years grinding through their nonsense, only to realize that many institutions don’t even take SACAI seriously without extra hoops, rewrites, or conversions. So congratulations—you’ve wasted time, money, and your mental health, and now you still have to beg other bodies to recognize the work you already paid for. SACAI doesn’t care that students lose years of their lives. They don’t care about burnout, anxiety, or financial strain. As long as the invoices are paid, they’re happy. If you’re considering SACAI, don’t walk—run. You’re better off rewriting through the DBE, IEB, or literally any system that doesn’t feel like a slow, expensive trap. This isn’t education. It’s exploitation wrapped in fancy wording.
0
Replies (0)MB
GM
Grace M
1 reviews | Active since Jan 2020
22 Oct 2025, 19:20
Certificate
I wrote exams morethan once. The last one I wrote was May/June 2024. I app**** for a combination certificate to put my new results in the certificate. Even today, it's still not out. The sad part is, there is no communication, no response to emails. When I call, the consultant will make me hear what I want to hear, which is "I will check what's going on." Unfortunately after that call they don't call back unless I call again to ask.
Helpful (0)
|Replies (0)GM
Grace M
1 reviews | Active since Jan 2020
22 Oct 2025, 19:20
Certificate
I wrote exams morethan once. The last one I wrote was May/June 2024. I app**** for a combination certificate to put my new results in the certificate. Even today, it's still not out. The sad part is, there is no communication, no response to emails. When I call, the consultant will make me hear what I want to hear, which is "I will check what's going on." Unfortunately after that call they don't call back unless I call again to ask.
0
Replies (0)CS
Carmin S
1 reviews | Active since Jan 2020
24 Aug 2025, 16:04
Inconsistent Examination Fee from SACAI and UCTOHS
This is a formal complaint regarding the administration of the Visual Arts examinations scheduled from 29 September to 3 October in Port Elizabeth. The circumstances surrounding the invoicing of parents are highly irregular, financially burdensome, and lack the transparency expected from both UCTOHS and SACAI. Parents have received drastically inconsistent invoices for invigilation fees from the appointed chief invigilator, Ms. Hendrina Johanna van Zyl. Amounts have ranged from R7,500 to R6,500 and as low as R4,300 for a single subject. Such disparities cannot be justified and constitute unfair and unequal treatment of candidates within the same province. In contrast, parents in other provinces are paying a consistent fee of approximately R710, which covers both venue and invigilation. The Port Elizabeth venue itself is of an average standard and does not warrant the excessive fees being demanded. In March, parents were instructed by UCTOHS and SACAI to budget between R11,600 and R14,000, with the clear understanding that these payments would cover examination-related costs, including invigilation and venue hire. The introduction of additional charges at this stage is therefore unreasonable and suggests either mismanagement or misrepresentation of costs. Further, UCTOHS and SACAI have each attempted to shift responsibility to the other, leaving parents without accountability or clarity. There is also a serious concern regarding the integrity of the invigilation process. Correspondence has referred not only to Hendrina Johanna van Zyl but also to Marthinus Johannes van Zyl and Tiaan van Zyl. The involvement of multiple individuals bearing the same surname raises a legitimate suspicion of conflict of interest and the operation of what appears to be a family-run arrangement, rather than a transparent and professional appointment of a chief invigilator. This matter places an unjust and unsustainable financial strain on families who have already made significant payments in good faith earlier this year. The lack of transparency, accountability, and consistency contravenes the principles of fairness that should govern all national examinations. We therefore request urgent intervention and a full investigation into: The basis upon which these varying invoices have been issued in Port Elizabeth. Why parents in this province are subject to fees that are vastly disproportionate to those in other provinces. The appointment process and role of the individuals named as invigilators. The failure of UCTOHS and SACAI to provide transparent, consistent communication regarding examination costs. If this issue is not addressed with immediate effect, parents in Port Elizabeth will be left with no option but to escalate the matter formally, including through legal channels, to ensure accountability and fairness
Helpful (0)
|Replies (0)CS
Carmin S
1 reviews | Active since Jan 2020
24 Aug 2025, 16:04
Inconsistent Examination Fee from SACAI and UCTOHS
This is a formal complaint regarding the administration of the Visual Arts examinations scheduled from 29 September to 3 October in Port Elizabeth. The circumstances surrounding the invoicing of parents are highly irregular, financially burdensome, and lack the transparency expected from both UCTOHS and SACAI. Parents have received drastically inconsistent invoices for invigilation fees from the appointed chief invigilator, Ms. Hendrina Johanna van Zyl. Amounts have ranged from R7,500 to R6,500 and as low as R4,300 for a single subject. Such disparities cannot be justified and constitute unfair and unequal treatment of candidates within the same province. In contrast, parents in other provinces are paying a consistent fee of approximately R710, which covers both venue and invigilation. The Port Elizabeth venue itself is of an average standard and does not warrant the excessive fees being demanded. In March, parents were instructed by UCTOHS and SACAI to budget between R11,600 and R14,000, with the clear understanding that these payments would cover examination-related costs, including invigilation and venue hire. The introduction of additional charges at this stage is therefore unreasonable and suggests either mismanagement or misrepresentation of costs. Further, UCTOHS and SACAI have each attempted to shift responsibility to the other, leaving parents without accountability or clarity. There is also a serious concern regarding the integrity of the invigilation process. Correspondence has referred not only to Hendrina Johanna van Zyl but also to Marthinus Johannes van Zyl and Tiaan van Zyl. The involvement of multiple individuals bearing the same surname raises a legitimate suspicion of conflict of interest and the operation of what appears to be a family-run arrangement, rather than a transparent and professional appointment of a chief invigilator. This matter places an unjust and unsustainable financial strain on families who have already made significant payments in good faith earlier this year. The lack of transparency, accountability, and consistency contravenes the principles of fairness that should govern all national examinations. We therefore request urgent intervention and a full investigation into: The basis upon which these varying invoices have been issued in Port Elizabeth. Why parents in this province are subject to fees that are vastly disproportionate to those in other provinces. The appointment process and role of the individuals named as invigilators. The failure of UCTOHS and SACAI to provide transparent, consistent communication regarding examination costs. If this issue is not addressed with immediate effect, parents in Port Elizabeth will be left with no option but to escalate the matter formally, including through legal channels, to ensure accountability and fairness
0
Replies (0)DM
Deon M
1 reviews | Active since Jan 2020
3 Jul 2025, 08:42
SACAI
This is south Africa's biggest education ****. SACAI is an institution that will make you poor . Firstly their fees are very high for and institution that according to them has a 77% pass rate. For the fees paid by students or their family that 77 % Should be 100%. Students their study do their assignments and do their extra credits as expected. Some of these schools especially the one in Eldorado Park called Zaroa , the teachers there are all old and most I personally think have past their teaching dates. They are never there when you need then the principal is always late there are not enough space for students. Back to SACAI now it looks as if the deliberately fail students or have people that are very poor at marking the exam papers or are not equipped to do so. In short for SACAI student its the role of the dice whether they pass or fail. To me it's like they fail students deliberately in order for them to generate more money. For a re write at GED it's just under R300 or R400 but at SACAI it Costa staggering R2500 per subject. Do the math and see the logic..... Greed has taken over and parents are being ****** of their hard earned money in order to educate their kids.
Helpful (0)
|Replies (0)DM
Deon M
1 reviews | Active since Jan 2020
3 Jul 2025, 08:42
SACAI
This is south Africa's biggest education ****. SACAI is an institution that will make you poor . Firstly their fees are very high for and institution that according to them has a 77% pass rate. For the fees paid by students or their family that 77 % Should be 100%. Students their study do their assignments and do their extra credits as expected. Some of these schools especially the one in Eldorado Park called Zaroa , the teachers there are all old and most I personally think have past their teaching dates. They are never there when you need then the principal is always late there are not enough space for students. Back to SACAI now it looks as if the deliberately fail students or have people that are very poor at marking the exam papers or are not equipped to do so. In short for SACAI student its the role of the dice whether they pass or fail. To me it's like they fail students deliberately in order for them to generate more money. For a re write at GED it's just under R300 or R400 but at SACAI it Costa staggering R2500 per subject. Do the math and see the logic..... Greed has taken over and parents are being ****** of their hard earned money in order to educate their kids.
0
Replies (0)