Professional? I think not!

Second time I am visiting the restaurant. First time I had to send the steak back because ordered medium rare and it came well done. Second visit a repeat of the first time. Sent it back and it came back rare.

When trying to speak to the owner he was profound and used very bad language and told the staff to give me my bill and tell me to "F" off. When trying to reason with him he reverted to calling security to have me removed and also asked me if I wanted to take this outside which I was obliging to do.

This was a huge embarrassment to me and the people I was with. I went on to pay my part of the bill as well as a tip and left because of the upset that this caused. The person in question goes by the name of Wayne and his level of professionalism is seriously questionable.

I am including a photo of the steak his organisation delivered. His staff was very professional and was willing to correct the error but he was abrupt and also reverted to profound behaviour and language.