Active since May 2014
I have always spoken highly of pies madr in this establishment. Slowly disappointments started setting in like certain pies that were launched abd understandably taken off the menu because of supply and demand. Imagine my disappointment when I went a bought a sausage roll that had almost no filling. This is not the standard that I have been accustomed to. Sad that they now follow suit to all the other franchises out there but whats even more sad is how quickly their doors will close because of this. The filling was as thick as my pinky and the rest dough. Last that I checked I can purchase dough at a quarter of the price for way more at Checkers or PnP. This is so not like you Big Joe's. Maybe a name change is required?
Excellent customer relations and very quick to respond. Very friendly and definitely efficient.
I placed an order online and made payment for lte router and wifi. I have waited 3 weeks for delivery. I was contacted on Friday last week and informed that they are at my address only to find out it was the wrong address. This happened again on Monday. Supersonic contacted me yesterday and promised me delivery today. Guess what? No call!!!
I chose the Mzansi Fish Burger on the 13th April. They started by placing the patty into the microwave. As a result the patty came out exceptionally hard on the one side. The patty was also tasteless and had it not been for the pink sauce it would have been a waste of money all together. I have tasted fish cakes that far supercedes this taste. Totally disappointed.
I provided a service to this company in the capacity of Freelance Auditor. My duties extended to doing drawings and also Safety Files for their clients. When conducting compliance audits for the clients I was requested to enquire for additional work which will mean more work for me. I did this and also generated a lot of business from this. I can name the companies that I know for a fact requested additional services. I was informed by HAZCHEMWIZE that what I recommended to these companies was not services that HAZCHEMWIZE offers only to find out later via the client that they were informed by HAZCHEMWIZE that another person has been assigned to do the work which never happened because the other person disappeared. My recommendations, my efforts, my hard work with the promise that it would be more work for me. As it turns out, the so called person didn't appear so after following up on this client with HAZCHEMWIZE I was assigned to continue with this work. I was booked on their system for the job and two days later was canceled by the Director who was the person that informed me that these services are services that HAZCHEMWIZE does not offer. When the cancelation happened I was contacted by the client who was confused and informed me that the work was postponed for a week and that another person was assigned to do the job AGAIN. The decision was based on work I had done which was incomplete which was not true at all. The client needed additional work done which I agreed to do. I just feel that HAZCHEMWIZE treated me poorly and that an injustice has taken place. I hope and invite anyone that is reading this can contact me and advise me on the what action I should take. What they did to me was totally not right and seriously should not be left as it is.
I worked as a freelance auditor for this company. My fees that I charged were definitely below market related but this was not seen this way. Being a Freelancer has many challenges and these challenges are mainly because of companies like this one. The company found fault in an evacuation Floor Plan which I did for one of their clients which wasn't a fault at all, it was lack of understanding of what the drawings purpose is. The company could not sort it out with the client because they are unaware of what the standard is as well. I was treated unfairly by this company. They requested I visit the client at my expense which I did. I cleared up the confusion with the client and also agreed to communicate additional work that the client requested. I was informed by Hazchemwize that if I agree to do the additional work that I would do it at my own expense. Who does that? Who works for a company without compensation? I carried out their request to sort out what wasn't an issue in the first place. Another instance, a consultant of Hazchemwize tasked me to do an audit for another client. He also informed me that I should try and get additional work from them and it will mean more work for me with this client. I know for a fact that all my recommendations and plans with this client created huge business for Hazchemwize. This happened last year 2024. I later followed up with Hazchemwize regarding this client and within a day was booked to carry out the work as planned. I was informed by the client that Hazchemwize had told him that another person would be doing the work and after waiting 2 months the so called person disappeared. This was work generated by myself. A lot of effort and even more so speaking highly of Hazchemwize to get this. A day later my booking was canceled with this client again and the client informed me that Hazchemwize had informed me that someone else would be coming to do the work and the reason Hazchemwize gave was because I had not completed a job for another client. This was not true because what the client wanted was modifications done to the drawing almost a month after getting the drawing in the first place. The modifications was based on where the drawing would be placed which was a decision that they made after. I feel that this company treated me badly and that this is not the way you treat people that are loyal to you and also go the extra mile. I am calling on anyone that is reading this to please contact me so that I can get the justice deserved.
The willingness to assist and also adjust. Dropped the price of an item that I purchased without even flinching.
Yes I lost it in this Mall, yes out of frustration I said what I shouldn't have said to the point that they arranged for me to be accompanied out of the shop by security... My partners device was handed in at their MTN Branch for repairs. After a week and a bit she received an SMS to say repaired and returned to the store. She got no phone call. Tried the contact number listed on Google and no answer. Made several calls to Customer Care and all we were promised was "we will log a call". Second SMS received 2 weeks later saying device has been repaired and returned to the store. Went with my partner and spent a good 2 to 3 hours in the store only to be informed the phone is missing and suspect the courier company delivered it to the wrong store. More phone calls and here I also called and spoke to Renaldo at Repair center. He confirmed the phone is missing. I then said it is now time to speak to a person that can actually make a decision. He put me onto Connie who is a manager in the RICA department. She took the matter up and asked Adrian her colleague to follow up. Adrian called me the next day, 11th Feb and informed me that the phone was delivered to the right store and was signed for. I phoned the store at around 1pm and conveyed this message. They found the phone and stated the incorrect IMI number was on the package. At no point, even though we requested a call back from the branch manager, did they call. While I was in the shop, the staff tried calling and it went through to voicemail. No call back after that either. They contacted my partner to inform her she needs to collect the phone as she is the account holder and added that I was disrespectful and they needed to get security to escort me out. The frustration of 2 or 3 visits to the store and several phone calls to Customer Care, Repair Center and RICA managers I am sure one can understand that level of frustration. Especially hearing so many times, "We've logged a call... We've escalated it... A manager/supervisor will call you back..." And then to find out the phone was in that store the whole time this frustration was happening! Yes there is actually no excuse for bad/improper behavior. I responded after the frustration and anger got the better of me. I had an outburst in the store and then attitude from another staff member which made matters worse... I was not escorted out the store, I left on my own free will without resisting or without them actually holding me. I was accompanied by security who walked with me and who were actually extremely polite and even gave me advice.
I would like to thank Neels and his team for the awesome work that he did on our daughters car. After many months at the repair shop, not his, he managed to assist with this car ans get it up to speed. I would recommend them highly for their workmanship and also for their patience.
Second time I am visiting the restaurant. First time I had to send the steak back because ordered medium rare and it came well done. Second visit a repeat of the first time. Sent it back and it came back rare. When trying to speak to the owner he was profound and used very bad language and told the staff to give me my bill and tell me to "F" off. When trying to reason with him he reverted to calling security to have me removed and also asked me if I wanted to take this outside which I was obliging to do. This was a huge embarrassment to me and the people I was with. I went on to pay my part of the bill as well as a tip and left because of the upset that this caused. The person in question goes by the name of Wayne and his level of professionalism is seriously questionable. I am including a photo of the steak his organisation delivered. His staff was very professional and was willing to correct the error but he was abrupt and also reverted to profound behaviour and language.
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