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Tyres & More
Claimed Business
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AI Review Summary
Based on recent customer reviews, Tyres & More receives sharply divided feedback. Positive experiences highlight knowledgeable, friendly staff at branches like Southgate, Silverton, and Kemptonpark Shoprite, with customers praising quick turnaround and professional fitment. However, the majority of reviews describe recurring issues with faulty workmanship, particularly around suspension repairs, wheel alignment, and tyre fitment creating new problems. Multiple customers report having to return vehicles repeatedly without resolution. Complaints also cite rude staff behaviour, poor warranty handling on batteries, and billing disputes around promotions.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
33
Recommended: Likely
Review Distribution
2.5|11 Reviews
Jun '25 - May '26
5(40%)
4(0%)
3(0%)
2(10%)
1(50%)
5(40%)
4(0%)
3(0%)
2(10%)
1(50%)
Frequently Asked Questions About Tyres & More
Based on recent customer reviews, Tyres & More receives sharply divided feedback. Positive experiences highlight knowledgeable, friendly staff at branches like Southgate, Silverton, and Kemptonpark Shoprite, with customers praising quick turnaround and professional fitment. However, the majority of reviews describe recurring issues with faulty workmanship, particularly around suspension repairs, wheel alignment, and tyre fitment creating new problems. Multiple customers report having to return vehicles repeatedly without resolution. Complaints also cite rude staff behaviour, poor warranty handling on batteries, and billing disputes around promotions.
Tyres & More has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Tyres & More across 176 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Caroline G
1 reviews | Active since Jan 2020
11 Mar 2026, 14:30
Outstanding Customer Service
We had the most fantastic and awesome service from Jackals Creek Tyres and More. Felix was on the ball we were sorted out within the hour. You guys are fantastic with awesome customer service. Will definitely be recommending you going forward.Thank you Felix
Helpful (0)
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Caroline G
1 reviews | Active since Jan 2020
11 Mar 2026, 14:30
Outstanding Customer Service
We had the most fantastic and awesome service from Jackals Creek Tyres and More. Felix was on the ball we were sorted out within the hour. You guys are fantastic with awesome customer service. Will definitely be recommending you going forward.Thank you Felix
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Replies (0)DK
Dewald K
1 reviews | Active since Jan 2020
4 Feb 2026, 11:37
Unsafe Workmanship and CPA Violation – Tyres & More Kempton Park
I am lodging this complaint against Tyres & More (Kempton Park) due to repeated unsafe workmanship and failure to comply with the Consumer Protection Act (CPA), Section 54 – Right to Quality Service. I was advised by a Tyres & More salesperson to purchase additional front suspension camber/strut bolts at my own cost and was assured they would be installed correctly by the branch. Since the initial work: I have had to return the vehicle twice The same clapping/clunking noise from the front right suspension continues Wheel alignment repeatedly goes out shortly after repairs I was informed on one visit that the bolts were not properly fastened I was later assured locknuts were fitted, yet the issue returned again within a week Incorrectly installed or loose suspension bolts are a serious safety concern and can result in loss of steering control or component failure. Despite multiple opportunities to correct the problem, the issue remains unresolved. This constitutes a failure to provide services with reasonable care, skill, and safety as required under Section 54 of the CPA. I have requested a refund of the labour charges so that the vehicle can be repaired by a competent and reputable workshop, as I no longer have confidence in the workmanship provided by this branch. Should this matter not be resolved satisfactorily, I will escalate the complaint to the Motor Industry Ombudsman of South Africa (MIOSA) and, if necessary, the National Consumer Commission (NCC). This issue should never require multiple return visits, particularly where vehicle safety is involved.
Helpful (0)
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Dewald K
1 reviews | Active since Jan 2020
4 Feb 2026, 11:37
Unsafe Workmanship and CPA Violation – Tyres & More Kempton Park
I am lodging this complaint against Tyres & More (Kempton Park) due to repeated unsafe workmanship and failure to comply with the Consumer Protection Act (CPA), Section 54 – Right to Quality Service. I was advised by a Tyres & More salesperson to purchase additional front suspension camber/strut bolts at my own cost and was assured they would be installed correctly by the branch. Since the initial work: I have had to return the vehicle twice The same clapping/clunking noise from the front right suspension continues Wheel alignment repeatedly goes out shortly after repairs I was informed on one visit that the bolts were not properly fastened I was later assured locknuts were fitted, yet the issue returned again within a week Incorrectly installed or loose suspension bolts are a serious safety concern and can result in loss of steering control or component failure. Despite multiple opportunities to correct the problem, the issue remains unresolved. This constitutes a failure to provide services with reasonable care, skill, and safety as required under Section 54 of the CPA. I have requested a refund of the labour charges so that the vehicle can be repaired by a competent and reputable workshop, as I no longer have confidence in the workmanship provided by this branch. Should this matter not be resolved satisfactorily, I will escalate the complaint to the Motor Industry Ombudsman of South Africa (MIOSA) and, if necessary, the National Consumer Commission (NCC). This issue should never require multiple return visits, particularly where vehicle safety is involved.
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Replies (0)GN
Gugu N
1 reviews | Active since Jan 2020
2 Feb 2026, 07:16
Horrible service
I had the worst experience at tyres and more Jackol creek . Where I purchased a vehicle battery which had a 2 year warranty in 2023 . On the first year the battery was damaged i came first they didn’t want to give me a new battery . They ended up giving me one . They gave me a new one 6 months down the line it’s damaged the mananger is telling me that they is nothing they can do . That means they batteries are **** how do I drive with 2 batteries in a period of such a short time . I am horrified by the quality of they products and management!!!!!!!!
Helpful (0)
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Gugu N
1 reviews | Active since Jan 2020
2 Feb 2026, 07:16
Horrible service
I had the worst experience at tyres and more Jackol creek . Where I purchased a vehicle battery which had a 2 year warranty in 2023 . On the first year the battery was damaged i came first they didn’t want to give me a new battery . They ended up giving me one . They gave me a new one 6 months down the line it’s damaged the mananger is telling me that they is nothing they can do . That means they batteries are **** how do I drive with 2 batteries in a period of such a short time . I am horrified by the quality of they products and management!!!!!!!!
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Replies (0)VC
Vivienne C
1 reviews | Active since Jan 2020
12 Jan 2026, 08:46
Disgusting service which is paid for
Appalling service. Stephan calling a customer a **** which is serious, deformation of character. No customer service! Refuse to rectify their mess up. Will not recommend this company Stay well away, go to opposition!!!
Helpful (0)
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Vivienne C
1 reviews | Active since Jan 2020
12 Jan 2026, 08:46
Disgusting service which is paid for
Appalling service. Stephan calling a customer a **** which is serious, deformation of character. No customer service! Refuse to rectify their mess up. Will not recommend this company Stay well away, go to opposition!!!
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Replies (0)MM
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CHRIS B
1 reviews | Active since Jan 2020
21 Nov 2025, 17:22
Be Warned of my Experience
Disgusting service. After taking the car to them three times and replacing vehicle with faulty part that they put in the first time. Took vehicle to reputable repair shop and within 5 minutes they identified the faulty part that Tyres @ More had incorrectly inserted causing damage to the part. I will never consider nor recommend them to anybody. And then they felt they had the right to insult me telephonically.
Helpful (0)
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CHRIS B
1 reviews | Active since Jan 2020
21 Nov 2025, 17:22
Be Warned of my Experience
Disgusting service. After taking the car to them three times and replacing vehicle with faulty part that they put in the first time. Took vehicle to reputable repair shop and within 5 minutes they identified the faulty part that Tyres @ More had incorrectly inserted causing damage to the part. I will never consider nor recommend them to anybody. And then they felt they had the right to insult me telephonically.
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Replies (0)CB
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