CLAIM DECLINED

Claim not paid, but premium was deducted . insurer says one month was not paid, but continued to deduct the premiums. if one month was not paid, why did they continue to deduct knowing that they will never pay? why are they continuing to deduct even today if that one premium is still outstanding? <br> is this policy still active? who is covered? in the event of death again, will it pay?<br> please I need to understand all these before I can make a decision about this funeral plan <br> NHB ADMINISTRATORS CC<br> [Email Removed]