S
SAIBA
Claimed Business
S
SAIBA
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About SAIBA
SAIBA has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked SAIBA across 36 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAN
Angelique N
1 reviews | Active since Jan 2020
31 Jan 2026, 14:01
CIBA Designation Delayed processes
I Have app**** for a designation at Ciba on 24 Nov 2025 and the process is still not finalized. Their support email is not working, and my tickets are still open. If i phone them i get transferred to a mailbox, if i complain about it, they say that no one else can assist me. This has been a very frustrating process.
Helpful (0)
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Angelique N
1 reviews | Active since Jan 2020
31 Jan 2026, 14:01
CIBA Designation Delayed processes
I Have app**** for a designation at Ciba on 24 Nov 2025 and the process is still not finalized. Their support email is not working, and my tickets are still open. If i phone them i get transferred to a mailbox, if i complain about it, they say that no one else can assist me. This has been a very frustrating process.
0
Replies (0)MF
Mo F
1 reviews | Active since Jan 2020
7 May 2025, 07:36
Catfish and difficult to terminate.
Enticing members to sign up, offers no value or advancement, automatically renews membership, and makes it very difficult to terminate membership. To terminate, you must log a ticket, then a form is provided for completion, which must then be returned for consideration. They have not heard of Google forms and hyperlinks. You also do not get automatically terminated for non payment. In fact, they continue to bill you. Only once you have paid, can you ask for a termination form.
Helpful (0)
|Replies (0)MF
Mo F
1 reviews | Active since Jan 2020
7 May 2025, 07:36
Catfish and difficult to terminate.
Enticing members to sign up, offers no value or advancement, automatically renews membership, and makes it very difficult to terminate membership. To terminate, you must log a ticket, then a form is provided for completion, which must then be returned for consideration. They have not heard of Google forms and hyperlinks. You also do not get automatically terminated for non payment. In fact, they continue to bill you. Only once you have paid, can you ask for a termination form.
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Replies (0)SN
Sakhile N
1 reviews | Active since Jan 2020
6 May 2025, 11:54
Exceptional support and dedication from Nelisiwe Radebe
I had pleasure of being assisted by Nelisiwe Radebe, and I must say she is absolutely outstanding. She consistently follows up to ensure that I understand everything clearly and am on the right track. Her passion for her work truly shines through in the way she goes above and beyond to help individuals achieve their professional designation with CIBA. Her dedication and commitment are truly commendable.
Helpful (0)
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Sakhile N
1 reviews | Active since Jan 2020
6 May 2025, 11:54
Exceptional support and dedication from Nelisiwe Radebe
I had pleasure of being assisted by Nelisiwe Radebe, and I must say she is absolutely outstanding. She consistently follows up to ensure that I understand everything clearly and am on the right track. Her passion for her work truly shines through in the way she goes above and beyond to help individuals achieve their professional designation with CIBA. Her dedication and commitment are truly commendable.
0
Replies (0)J
Jessica
1 reviews | Active since Jan 2020
24 Apr 2025, 13:20
Best CFO Portfolio Consultant at CIBA - Lesedi Thenga
I was assisted by Lesedi Thenga ( CFO Portfolio Consultant) in obtaining my Business Accountant designation. She was very patient and assisted me from start to finish! She is amazing and reliable. Anyone looking for assistance in joining CIBA, please do reach out to Lesedi. She is a star and she provides effective feedback in a timely manner ♥️ Thank you so much Lesedi Thenga!! 🙏🏾⭐️
Helpful (0)
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Jessica
1 reviews | Active since Jan 2020
24 Apr 2025, 13:20
Best CFO Portfolio Consultant at CIBA - Lesedi Thenga
I was assisted by Lesedi Thenga ( CFO Portfolio Consultant) in obtaining my Business Accountant designation. She was very patient and assisted me from start to finish! She is amazing and reliable. Anyone looking for assistance in joining CIBA, please do reach out to Lesedi. She is a star and she provides effective feedback in a timely manner ♥️ Thank you so much Lesedi Thenga!! 🙏🏾⭐️
0
Replies (0)RK
Refemetswe K
1 reviews | Active since Jan 2020
22 Apr 2025, 07:43
Lesedi Thenga's Exceptional Customer Service.
I had the pleasure of being assisted by Lesedi Thenga, and I must say the service was outstanding. From the very beginning, Lesedi was professional, friendly, and genuinely eager to help. She listened attentively to my concerns, answered all my questions clearly, and went the extra mile to ensure I felt valued and well taken care of. What stood out the most was Lesedi's patience and dedication—nothing felt rushed, and their positive attitude made the entire experience smooth and stress-free. It’s rare to come across someone who combines efficiency with such warmth and care. If you’re looking for top-tier customer service, Lesedi is a true example of how it should be done. Highly recommended! I managed to obtain my designation in Business Accountant (SA) thanks to her.
Helpful (0)
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Refemetswe K
1 reviews | Active since Jan 2020
22 Apr 2025, 07:43
Lesedi Thenga's Exceptional Customer Service.
I had the pleasure of being assisted by Lesedi Thenga, and I must say the service was outstanding. From the very beginning, Lesedi was professional, friendly, and genuinely eager to help. She listened attentively to my concerns, answered all my questions clearly, and went the extra mile to ensure I felt valued and well taken care of. What stood out the most was Lesedi's patience and dedication—nothing felt rushed, and their positive attitude made the entire experience smooth and stress-free. It’s rare to come across someone who combines efficiency with such warmth and care. If you’re looking for top-tier customer service, Lesedi is a true example of how it should be done. Highly recommended! I managed to obtain my designation in Business Accountant (SA) thanks to her.
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Replies (0)SN
Siphelele N
1 reviews | Active since Jan 2020
25 Mar 2025, 17:34
SAIBA / CIBA: Superstar Lesedi Thenga, CFO Portfolio Consultant.
I will not focus on CIBAs overall service. BUT I want to acknowledge a shining star within the organization: Lesedi Thenga. The idea of people not caring was almost sold to me until Lesedi Thenga, CFO Portfolio Consultant. This lady singlehandedly handled my application which had nothing to do with her. She called me, listened and assured me she would assist me to the best of her abilities. When she said give me an hour I will have it sorted, she meant and did it. When she said she was escalating, she meant and did it. She literally took my application as a parent would take their children. Today I am registered because of her. So many roadblocks, but her light shone through it all. May God carry you through and through. May others also help you as you helped me! My Jesus will be there at the right time for you. God bless you madam. I was already looking to SAIPA but you did alot of damage control. I'm writing this because of you. My family and I are eternally grateful.
Helpful (0)
|Replies (0)SN
Siphelele N
1 reviews | Active since Jan 2020
25 Mar 2025, 17:34
SAIBA / CIBA: Superstar Lesedi Thenga, CFO Portfolio Consultant.
I will not focus on CIBAs overall service. BUT I want to acknowledge a shining star within the organization: Lesedi Thenga. The idea of people not caring was almost sold to me until Lesedi Thenga, CFO Portfolio Consultant. This lady singlehandedly handled my application which had nothing to do with her. She called me, listened and assured me she would assist me to the best of her abilities. When she said give me an hour I will have it sorted, she meant and did it. When she said she was escalating, she meant and did it. She literally took my application as a parent would take their children. Today I am registered because of her. So many roadblocks, but her light shone through it all. May God carry you through and through. May others also help you as you helped me! My Jesus will be there at the right time for you. God bless you madam. I was already looking to SAIPA but you did alot of damage control. I'm writing this because of you. My family and I are eternally grateful.
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Replies (0)MF
Mo F
1 reviews | Active since Jan 2020
4 Mar 2025, 16:09
Useless **** - Approach at your own preil
SAIBA / CIBA does the accounting service a great disservice. This organisation does not treat members in a professional and ethical manner. It creates a strong lure of professional advancement with ongoing benefits and walking a road to upskill members through their own academy. In doing so, it creates a membership base of paying "Associates" that they will not permit to really earn a designation and advance. In doing so, it generates free income, with membership being automatically renewed. Opting out is like trying to terminate a municipal account - impossible. All members are automatically renewed. In the latest stint, they opted me in on CPD and doubled the fee. They refuse to terminate membership if the account is not settled, even though the account was incorrect. When they eventually reversed the overcharge, I learnt that it takes 4-6 weeks to get a refund, which is a sign of gross incompetence. The process to earn a designation is generally opaque and intended to frustrate. Certain rules are not declared upfront (such as maximum number of subjects that can be completed through them). The support is absolutely non-existent. Initial attempts to secure an appointment to discuss my designation and pathway was not responded to. After close to two months and weekly emails, I called in to secure an appointment, only to be told that COBA does not see members at its offices. In the meantime, CIBA is continuing to fool people with clever sales pitches.
Helpful (0)
|Replies (0)MF
Mo F
1 reviews | Active since Jan 2020
4 Mar 2025, 16:09
Useless **** - Approach at your own preil
SAIBA / CIBA does the accounting service a great disservice. This organisation does not treat members in a professional and ethical manner. It creates a strong lure of professional advancement with ongoing benefits and walking a road to upskill members through their own academy. In doing so, it creates a membership base of paying "Associates" that they will not permit to really earn a designation and advance. In doing so, it generates free income, with membership being automatically renewed. Opting out is like trying to terminate a municipal account - impossible. All members are automatically renewed. In the latest stint, they opted me in on CPD and doubled the fee. They refuse to terminate membership if the account is not settled, even though the account was incorrect. When they eventually reversed the overcharge, I learnt that it takes 4-6 weeks to get a refund, which is a sign of gross incompetence. The process to earn a designation is generally opaque and intended to frustrate. Certain rules are not declared upfront (such as maximum number of subjects that can be completed through them). The support is absolutely non-existent. Initial attempts to secure an appointment to discuss my designation and pathway was not responded to. After close to two months and weekly emails, I called in to secure an appointment, only to be told that COBA does not see members at its offices. In the meantime, CIBA is continuing to fool people with clever sales pitches.
0
Replies (0)AS
Anneke S
1 reviews | Active since Jan 2020
11 Dec 2024, 11:21
No service, no communication!!!!
Very disappointed with service from SAIBA. I had an authorized debit order in place for 3 x payments. After my account was settled, SAIBA debited my bank account again. It was such a pain to get a refund from SAIBA. After a few months, I was surprised with another unauthorized debit order from SAIBA. I have sent many emails and simply do not receive any feedback. When you phone, you are transferred to another department but either their is NO answer or the call is dropped. Twice in one year am have to beg SAIBA for my own money.... How is it even possible to give such bad service to your members???
Helpful (0)
|Replies (0)AS
Anneke S
1 reviews | Active since Jan 2020
11 Dec 2024, 11:21
No service, no communication!!!!
Very disappointed with service from SAIBA. I had an authorized debit order in place for 3 x payments. After my account was settled, SAIBA debited my bank account again. It was such a pain to get a refund from SAIBA. After a few months, I was surprised with another unauthorized debit order from SAIBA. I have sent many emails and simply do not receive any feedback. When you phone, you are transferred to another department but either their is NO answer or the call is dropped. Twice in one year am have to beg SAIBA for my own money.... How is it even possible to give such bad service to your members???
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Replies (0)