AN
Angelique N
Active since Oct 2024
4
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Reviews
4 reviews2 months ago
Debit orders loaded after contract cancellation
After cancelling my contract with cell c and being told that my last installenent would be in January another debit order went of yesterday. I have received numerous calls for upgrades in which i told the consultanta that i dont want to upgrade as i already cancelled the contract. After calling me for an upgrade the consultant told me that she was sorry, she see that i did cancel the contract. With cell c it is always a nightmare to cancel contracts. Just like cell c calls are recorded our calls are also recorded. I disputed the payment of yesterday as i know it is going to be a big struggle again, but it does affect my credit score. Cell c is very good at spamming you with calls, but its a whole different story when you want to cancel.
159 replies
2 months ago
CIBA Designation Delayed processes
I Have app**** for a designation at Ciba on 24 Nov 2025 and the process is still not finalized. Their support email is not working, and my tickets are still open. If i phone them i get transferred to a mailbox, if i complain about it, they say that no one else can assist me. This has been a very frustrating process.
0 replies
18 months ago
Cell C Promotions is a ****
Cell C Promotions is a ****. They offer you a discounted rate, and the second month that the debit order goes off the discount falls away. They trick you into saying yes to a contract which they change the terms and conditions to just a month later. After numerous calls and complaints about this, they kept on deducting an amount which i did not agree upon when signing the contract. After many complaints and a lot of phone calls they promised to refund me, which they once again failed to do and just continued to deduct more than they should. No words can explain how frustrated i am with Cell C. Instead of my refund they rather send me an Sms to say that the rates will go up again in December. I am DONE with Cell C, I cannot wait for my contract to expire so that i never have to deal with them again. I will never take out a contract with them and will not recommend them. And please Cell C do not phone me, as your promises and words are just empty. I had enough phone calls and empty promises. I phoned every month about this and every month they made promises and failed to deliver. I am Blocking your number from my phone. I am just DONE!
159 replies
19 months ago
Cell C Special offers a **** just to get you to take out a contract then change the amounts afterwards.
Very Disappointed in Cell C. Continuously calling with special offers. Once accepted by the second debit order they change the amount. Claiming that the previous amount was a discounted amount and is no longer valid. Why phone with discounted deals and once you accept change the amount? I Have to data contracts and both amounts increase shortly after accepting the discounted amount without warning etc. Reception is also very bad. I will never take out a Cell C contract again as i feel that they are dishonest.
212 replies
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1 Star
4 (100%)