Horrible Makeup And Wax at Salon of Dreams

I went to Salon of Dreams for my matric farewell hair and makeup. The owner did my hair and it was fine. She looked at my pictures that showed what I wanted and she followed it mostly. The makeup is where it went wrong, the lady that did my makeup did not follow my pictures or color scheme at all. Before we started, she abruptly sent me to wax my eyebrows, without any reason why or asking my permission first. I thought they wanted to maybe get rid of some stray hairs, but I was so wrong. They wax most of my eyebrows off, leaving these ugly thin eyebrows. It was salvageable at all. Then when she did my makeup, she overdid it and the eyeshadow color was wrong. When Debbie was finishing up my hair, she saw that I wasn't too happy and told me that of I was unhappy, that I could tell her. I didn't have the time to argue so I sent Debbie a private message after I left, informing her of how unhappy I was, and she simply ignored me. She then also ignored my other texts where I asked for a refund on the makeup. I had to redo my makeup at home since it turned out looking so ugly. The whole incident ruined my matric farewell. It is completely unprofessional and rude.