TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Salsa Mexican Grill has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Salsa Mexican Grill across 58 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
This place was busy but not full,we were assisted with seats and 10 minutes later told that those seats were reserved. I ordered a beer and 3 milkshakes and it took them 20 minutes with the drinks. Eventually when the waiter arrives with the drinks my beer was warm? We ordered 4 burgers with chips and waited 30 minutes,by then my beer was finished and I struggled to get another as the waiter didn't even bother with me. When the food arrives,the burger was raw and as I was eating I bit on a stone almost chipping my tooth???..the manager offered to replace the burger and I refused as I had my filling and we waited for a while for food and drinks. I ended up tipping the waiter and decided never to go there again 😡😡😡😡
1 reviews | Active since Jan 2020
This place was busy but not full,we were assisted with seats and 10 minutes later told that those seats were reserved. I ordered a beer and 3 milkshakes and it took them 20 minutes with the drinks. Eventually when the waiter arrives with the drinks my beer was warm? We ordered 4 burgers with chips and waited 30 minutes,by then my beer was finished and I struggled to get another as the waiter didn't even bother with me. When the food arrives,the burger was raw and as I was eating I bit on a stone almost chipping my tooth???..the manager offered to replace the burger and I refused as I had my filling and we waited for a while for food and drinks. I ended up tipping the waiter and decided never to go there again 😡😡😡😡
1 reviews | Active since Jan 2020
The lady from Fourways Salsa Mexican was rude. She i in****ed me her Nicole. She was rude. Menzi, the waiter, was very arrogant . The service is also pathetic. The manager was great. However, you can see that she's very sweet and the waiters do what they like.
1 reviews | Active since Jan 2020
The lady from Fourways Salsa Mexican was rude. She i in****ed me her Nicole. She was rude. Menzi, the waiter, was very arrogant . The service is also pathetic. The manager was great. However, you can see that she's very sweet and the waiters do what they like.
1 reviews | Active since Jan 2020
Salsa Loftus. Nachos were presented soggy like wet bread, the manager commented that some customers prefer soggy nachos…. Seems like the restaurant wishes to present misinformation instead of taking ownership of sub standard food here. The nachos that I received echo a review provided on google reviews by another unhappy customer that I can relate to, the unhappy customer referred to “yesterday's food” given today to paying customers. This is totally disgusting but seemingly true from my personal experience with Salas Mexican Grill at Loftus.
1 reviews | Active since Jan 2020
Salsa Loftus. Nachos were presented soggy like wet bread, the manager commented that some customers prefer soggy nachos…. Seems like the restaurant wishes to present misinformation instead of taking ownership of sub standard food here. The nachos that I received echo a review provided on google reviews by another unhappy customer that I can relate to, the unhappy customer referred to “yesterday's food” given today to paying customers. This is totally disgusting but seemingly true from my personal experience with Salas Mexican Grill at Loftus.
1 reviews | Active since Jan 2020
Won tickets from Salsa Mbombela with movie tickets, got there, they give me the food voucher, we go to Ster Kinekor to book our seats so long, no tickets in envelope, all the way back to Salsa, they say we have to eat first to claim the tickets. Ok...so we sit to eat, waiters screaming to each other, our waiter was just really not serving us at all, the manager came often to ask if we were fine, but I had to ask her for everything. Service was just very poor, very loud with all the screaming and loud music, food was cold. Sorry, I don't like to give a bad review, but it was all it was. The manageress was very nice and kept saying sorry.
1 reviews | Active since Jan 2020
Won tickets from Salsa Mbombela with movie tickets, got there, they give me the food voucher, we go to Ster Kinekor to book our seats so long, no tickets in envelope, all the way back to Salsa, they say we have to eat first to claim the tickets. Ok...so we sit to eat, waiters screaming to each other, our waiter was just really not serving us at all, the manager came often to ask if we were fine, but I had to ask her for everything. Service was just very poor, very loud with all the screaming and loud music, food was cold. Sorry, I don't like to give a bad review, but it was all it was. The manageress was very nice and kept saying sorry.
1 reviews | Active since Jan 2020
Best authentic Mexican food I have had in a while, and at such good prices too! We had the prawn tostadas and hard-shell chicken nachos; it was very filling and packed with flavour, and the food was made with fresh ingredients, you could taste it. And they have an array of shooters that come in so many interesting flavours - this I would like to try at my next visit.
1 reviews | Active since Jan 2020
Best authentic Mexican food I have had in a while, and at such good prices too! We had the prawn tostadas and hard-shell chicken nachos; it was very filling and packed with flavour, and the food was made with fresh ingredients, you could taste it. And they have an array of shooters that come in so many interesting flavours - this I would like to try at my next visit.
1 reviews | Active since Jan 2020
Every single time I have eaten at any branch of this franchise it has been an amazing experience. The food is great, the staff is friendly. Would highly recommend to every person I know. 10/10
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