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<p> To serve as a guide to all serving and aspirant menbers regarding the pros and the cons of the core value of this Buyaid Association, obtaining possible succour of their pesonal dilemmas.</p> <p> This dispute was occasioned due to the non-delivery of monthly e-mailed statements during 2016 by Head Office,Free State, after the 20 th on a monhly basis, as per member`s request.This resulted in regular monthly requests to the local Northern Cape branch to do so on behalf of the member, in order to view his transactions prior to rendering timeous payment on or before the 5 th of the following month.This late payment is rather punitively viewed as late payment and forfuiture of sharing in that months cash bonus prevails as a result.On quering a dispute of this nature a member is instructed to "change his payment method"</p> <p> Rather an unique situation considering a two times 25 years association with Samba and Cape Consumers with an inpecable credit profile and Departemental Representative of a substantial buy-</p> <p>aid group to serve.I anticipate appending of this odious matterand the re-instate of all bonus monies</p> <p>due and proof of this to result in the e mailing of the corrected November account.</p> <p> </p> <p>E.W.Swanepoel.</p> <p>635324 </p> <p> </p> <p> </p> <p> </p>