Unprofessional aftersales service

Wide range of well priced options, excellent floor sales support. HOWEVER, aftersales, loading, packaging below standard , tiles not sufficiently secured with barely any cardbord around and just a single strap. Boxes falling apart, other tiles loose. I had to go around the yard looking for used boxes to secure vulnerable packs. Of the 56boxes purchased, one already had breakages on arrival in Pretoria east. Couldnt help but pick the vibe " now that weve pocketed your money the rest is your baby, weve more money to collect.."Very disappointed.