BAD SERVICE

PLEASE DO NOT USE SAMOVZ OR THEIR SUBCONTRACTORS : MOUNTAINVIEW AND DONT LET THEM loadit!!!!

What they do is they make you prepay. You send a list and review it. They day before they advise the movers will be late. You rush around to get a key for the new accommodation in order to enter later than appointed time. They then arrive early and their staff disappear. When they load they drag their feet. You call SAMOVZ and advise that the movers are still loading your small load of a small truck and trailer 4 hours later!!! The truck then refuses to offload all your items until you pay the truck driver R1000 cash or into his personal account. The truck driver and staff have a laugh about who was going to take what items of yours home with them. SAMOVZ are not reachable. The truck driver "Boss" you find out is in actual fact a sub-contractor. She makes the truck keep back items and rides off as you refuse to pay. SAMOVZ then send you an email apologising and confirming they will ensure your items are returned immediately. WHAT A LAUGH. They then say they will collect the items taken but you must pay them R1500 INTO THEIR ACCOUNT. This is extortion. This is theft. SAMOVZ should not be allowed to do business. BEWARE OF THEM. Do not listen to verbal reviews. Do your homework and check out Hellopeter. Do not accept the Facebook reviews. And please do not accept their emails or their point of view. They change the story and know the law better than you!!! They know all the loopholes. You can go civil but will be without your goods and then who know in what condition they will be returned.