Terrible service

They sent me a qoute of R9500 for my furniture to be moved from Reitz to Bloemfontein scheduled for today 26 Match 2016, I paid them in full but I'm still waiting for them since 8am when I call the drivers that been lying to me all the saying they're almost here. Their manager called me now saying they arrive here an 21:00 tonight. I'm so angry with this company I want my money back so that I can get some company that will help.. this their manager's number... please help