Samsung South Africa
1.4|11,905 reviews
JS
J S
1 reviews | Active since Member
26 May 2026, 12:17
samsung Johannesburg sucks - by a lg washing machine
what a terrible experience dealing with samsung- johannesburg, never buy a samung washing machine intrinsically problematic,7 weeks post complaint and still no site visit, Initial AAA the assigned tech for samsung declined to visit- no time, then top repair assigned, wants proof of purchase after all this was sent by hirsch hillcrest to samsung, hirsch just as ***********. i just want a credit refund so i can by a lg washing machine- which was my first choice, but sadly i did not follow my gut
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Replies (2)Samsung South Africa's replyOfficial
26 May 2026, 12:19Good day J D Sithlu
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Best regards,
Samsung South Africa's reply26 May 2026, 12:19
Official
Good day J D Sithlu
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Best regards,
Samsung South Africa's replyOfficial
26 May 2026, 12:32The issue has been logged with our Voice of Customer Advisor under the reference number: 3102190654, we will investigate and be in contact with you. ^NM
Best regards,
Samsung South Africa's reply26 May 2026, 12:32
Official
The issue has been logged with our Voice of Customer Advisor under the reference number: 3102190654, we will investigate and be in contact with you. ^NM
Best regards,