SAMWU National Medical Scheme
1.6|90 reviews
SM
Shahibu M
1 reviews | Active since Member
25 Jan 2025, 07:26
Public disturbance
Good day, I am really furious with regards to your employees at samumed. Today Saturday 25 of January at 7am. One of the ground keepers had played loud music that woke me up from my sleep as this music was being played extremely loud from a samumed vehicle parked inside the open grounds that echo. This disturbance can not be tolerated as this is a Residencial area people live here and have jobs not all of us are fortunate to be off on weekends. This disrupted my sleep and neighbors complained not only myself but even the shop had advised this is not the type of behavior we want in our area. I have been living here for 9 years and never had we ever came across this type of behavior. I had visit the samumed reception area as the entrance was open I had asked the security to please provide me a supervisor contact details to make them aware of this matter of public disturbance. I wish to receive feedback regarding this matter. I will be taking this further if I do not receive any feedback. Kind regards neighbor's of samumed Lascellas street garlandale.
Helpful (0)
Replies (53)0
Replies (53)SAMWU National Medical Scheme's replyOfficial
28 Jan 2025, 08:13Dear Shahibu Manan,
Thank you for bringing this matter to our attention. We sincerely apologise for the disturbance caused by our staff on Saturday, 25 January, in the morning. We understand the importance of a peaceful and quiet residential environment, and we deeply regret that our employee's actions disrupted your sleep and caused inconvenience to you and your neighbours.
We value your feedback and appreciate you bringing this issue to our attention. We will continue to work diligently to ensure that similar incidents do not occur in the future.
We would like to assure you that we take all complaints seriously and are committed to being a good neighbour to the community.
Our Facilities Manager has confirmed that he has engaged with you regarding this issue.
Sincerely,
SAMWUMED
Thank you for bringing this matter to our attention. We sincerely apologise for the disturbance caused by our staff on Saturday, 25 January, in the morning. We understand the importance of a peaceful and quiet residential environment, and we deeply regret that our employee's actions disrupted your sleep and caused inconvenience to you and your neighbours.
We value your feedback and appreciate you bringing this issue to our attention. We will continue to work diligently to ensure that similar incidents do not occur in the future.
We would like to assure you that we take all complaints seriously and are committed to being a good neighbour to the community.
Our Facilities Manager has confirmed that he has engaged with you regarding this issue.
Sincerely,
SAMWUMED
Best regards,
SAMWU National Medical Scheme's reply28 Jan 2025, 08:13
Official
Dear Shahibu Manan,
Thank you for bringing this matter to our attention. We sincerely apologise for the disturbance caused by our staff on Saturday, 25 January, in the morning. We understand the importance of a peaceful and quiet residential environment, and we deeply regret that our employee's actions disrupted your sleep and caused inconvenience to you and your neighbours.
We value your feedback and appreciate you bringing this issue to our attention. We will continue to work diligently to ensure that similar incidents do not occur in the future.
We would like to assure you that we take all complaints seriously and are committed to being a good neighbour to the community.
Our Facilities Manager has confirmed that he has engaged with you regarding this issue.
Sincerely,
SAMWUMED
Thank you for bringing this matter to our attention. We sincerely apologise for the disturbance caused by our staff on Saturday, 25 January, in the morning. We understand the importance of a peaceful and quiet residential environment, and we deeply regret that our employee's actions disrupted your sleep and caused inconvenience to you and your neighbours.
We value your feedback and appreciate you bringing this issue to our attention. We will continue to work diligently to ensure that similar incidents do not occur in the future.
We would like to assure you that we take all complaints seriously and are committed to being a good neighbour to the community.
Our Facilities Manager has confirmed that he has engaged with you regarding this issue.
Sincerely,
SAMWUMED
Best regards,