Union takes members for granted

Hello Peter,

I am a municipal worker at mogale city local municipality, and have been for the past 15years, I app**** for a two pot from my pension funds and every time I try to mAke follow-up in their registered number it remains unanswered or the person on the other end is rude and has no etiquette, I realised that other members have also been complaining about these guys even to a point where they went to their offices to protest as to why we as a black people put each other through so much ,it now feels as if they are doing something wrong there tempering with what they should not as none of us know show much is actually in our pension fund should one resign, retire or death,someone else knows our monies before we reveive it.

I app**** two months ago and until today I have not received that money I app**** for, there are other unions like IMATU who are almost if not quite honest with their members that received their funds within a week of applying, but SAMWU let's us do the work and get frustrated before we can get help, to think that we pay them every month to get services at request. When am I going to get those funds paid into my bank account? When will they answer their phone? When will they treat us their members with respect and dignity we deserve