Service Excellence

I have noted that 'Sandra Solomon Properties' have very negative reviews on this site. I have been renting a property managed by the rental agency for a year and a half and we are in the process of relocating, concluding our business relationship. I have however received nothing but five star service from Sandra and her team. I deal mostly with a gentleman named Chad Williams and I can with a clear conscience state that they are professional and go beyond expectation to keep both the tenants and property owners satisfied. We certainly required their assistance in having things around the house fixed, including major work required in replacing the shower floor and also replacing the oven and stove, and they made sure the work got done and the owner paid... I found them honest and fair in the process. Their administration is well managed and I will gladly do business with them as either a lessor or lessee in the future again.

I don't discount previous experiences, but perhaps the change of agents and a fresh approach in their company is worth noting on here.