Sandton Auto Client Experience

Sandton Auto 011 346 5177 Car bought Kia Seltos on Friday 5 April 2024, drove the car for a week from Sandton Auto the car was faulty, a prior paper showing the fault of the shift gear. I was not made aware that the Automatic shift gear was faulty by Sandton Auto and was prior problem with their knowledge prior to the Sale. I drove the car for 1 week until it went back to be fixed to Kia - Springs it took 2 weeks to return with the same problem, booked the car in for a 2nd time on 5 May 2024 my car only got to Kia spring on Friday the 31 May 2024 they had not booked the car in for 3 weeks. It will be going on the 5 week on 6 June 2024 that I am paying for a car that I don't have. The client service and feedback , failure to provide updates has been the worst experience The Owner and Manager explained he was off for the past 2 weeks in June and delays to answered calls or messages. I am stuck with a courtesy car Polo VW however paying for a Kia Seltos price. I would not recommend or refer Sandton Auto. This feedback and review will spread on Hello peter and all social media. Customer Service is so important for any business Car bought Kia Seltos on Friday 5 April 2024, drove the car for a week from Sandton Auto the car was faulty, a prior paper showing the fault of the shift gear. I was not made aware that the Automatic shift gear was faulty by Sandton Auto and was prior problem with their knowledge prior to the Sale. I drove the car for 1 week until it went back to be fixed to Kia - Springs it took 2 weeks to return with the same problem, booked the car in for a 2nd time on 5 May 2024 my car only got to Kia spring on Friday the 31 May 2024 they had not booked the car in for 3 weeks. It will be going on the 5 week on 6 June 2024 that I am paying for a car that I don't have. The client service and feedback , failure to provide updates has been the worst experience The Owner and Manager explained he was off for the past 2 weeks in June and delays to answered calls or messages. I am stuck with a courtesy car Polo VW however paying for a Kia Seltos price. I would not recommend or refer Sandton Auto. This feedback and review will spread on Hello peter and all social media. Customer Service is so important for any business.