1 reviews | Active since Member
I am pretty disgusted with the gift vouchers I have received from Sandton City, Cresta Mall, Takealot and Woolworths. I personally will NEVER pay for gift vouchers for any of these companies again. I will rather give the recipient the cash so that he/she has a choice about when, how and where to spend it. The reasons: 1) The vouchers now have expiry dates. How is this legal? Surely, I am entitled to use / buy with the vouchers when I want to as they have been paid for? Is it my problem if these companies cannot properly account for this? As far as I am concerned this is theft! 2) In the past one could use Cresta or Sandton vouchers at either mall. Now the user gets penalised and has to pay for this "luxury". More theft. When you find what you want to buy is at Cresta, but not at Sandton and visa versa and the store you are using is at Sandton and Cresta you will get penalised any way. Why has this changed? I spent three hours at Sandton and the products I wanted to buy were not at Sandton, but Cresta had these products. I left and used my voucher to pay for my parking ticket. 3) If vouchers cannot be used at either mall and I cannot find what I want, am I not entitled to get the cash back?? Please advise as I think this is daylight ******* and not a gift voucher at all. 4) Finally, if you use this voucher and you do not use the entire amount, they cannot give you any evidence of the balance that you have left. I am sure this is yet another method of cheating customers, because at my age I cannot remember these details as proof of my balance is currently being withheld. This is a disgrace! Please advise whether I can come and collect my cash from the various vendors, because my gift vouchers are gifts to me, paid for but I cannot use all the money I have been gifted with all the "penalties" that have been imposed. R.Randall-Taylor
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