Avoid Sani Sixt Rent A Car at all costs!

Avoid Sani Sixt Rent A Car at All Costs!

I had an absolutely shocking experience with Sani Sixt Rent A Car at Lanseria Airport. I rented a car for three days, paid a hefty deposit of R3800, and even added extra insurance. They handed me a Citroen Aircross with a faulty sun visor, then tried to pin the blame on me and demanded payment. This issue was later brushed aside, but the real nightmare was the deposit refund.

It took 42 days for my deposit to be returned, despite me physically going to the airport three separate times to resolve the matter. Communication is non-existent — emails go unanswered, and phone calls are left on hold indefinitely.

The only saving grace was a manager, Theo Lynne, who eventually arranged for the pending amount on my credit card to be paid back. However, Sani Sixt had the audacity to add an “admin fee” of R550 to my account in error, which had to be corrected.

This company operates with shocking inefficiency and zero accountability. In going forward, I would strongly advise anyone considering renting a car to steer clear of Sani Sixt Rent A Car. There are far better, more professional rental companies out there — don’t waste your time, money, or patience here.