

Sanrose Motors and Panelbeaters (Pty) Ltd
Based on recent customer reviews, Sanrose Motors and Panelbeaters (Pty) Ltd is widely praised for exceptional panel beating workmanship, professional service, and consistent communication throughout the repair process. Customers consistently mention regular WhatsApp updates with photos, friendly and knowledgeable staff such as Lizelle, Thuli, Nozi, and Andrew, and vehicles returned in better than expected condition. A recurring theme is the team going above and beyond, including arranging transport and saving vehicles flagged for write-off. However, a minority of customers report concerns around quality control oversights, delayed parts, unresolved refunds, and poor follow-up from management.
Replied to 50% of negative reviews
Reply time on negative reviews: 1h 11m
TrustIndex
7.6
Ranking
#52
in Automotive
Reply Time
190h 11m
NPS Score
80
Recommended: Very Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 1h 11m
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Based on recent customer reviews, Sanrose Motors and Panelbeaters (Pty) Ltd is widely praised for exceptional panel beating workmanship, professional service, and consistent communication throughout the repair process. Customers consistently mention regular WhatsApp updates with photos, friendly and knowledgeable staff such as Lizelle, Thuli, Nozi, and Andrew, and vehicles returned in better than expected condition. A recurring theme is the team going above and beyond, including arranging transport and saving vehicles flagged for write-off. However, a minority of customers report concerns around quality control oversights, delayed parts, unresolved refunds, and poor follow-up from management.
Sanrose Motors and Panelbeaters (Pty) Ltd has a TrustIndex of 7.6 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 1 hour 11 min. Hellopeter has tracked Sanrose Motors and Panelbeaters (Pty) Ltd across 126 total reviews. How is the TrustIndex calculated? →
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