Sansure Insurance Brokers arrogance

The broker was good I am not sure what happen. May month I received renewal policy schedule, I was paying R1300 premium for my Santam insurance, new policy schedule reflect R1900 premium, 2 days down the line I received revised policy schedule reflect R1800 still I ask them to explain what is the reason for this huge increase, claims it is partly cause of the increase but it can not be 80% increase.

Now to the broker I have notice there's a element of arrogance when I want answers, last week I send them quotes from other insurances with reasonable premium with same what Santam offers. instead of them to Santam they question me about the claims.

sansure brokers I don't.......