Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I've long been a fan of their wines & finally got to visit the farm a week ago. Service was excellent, atmosphere superb, artwork displays are beautiful & the wines excellent. Purchased R5k of wines at cellar door prices but wasn't given the 10% discount promised; I only realised later but not fussed about it. There is a general misconception that cellar door prices should be cheaper than retail - this used to be the case decades ago but people should be aware that the farmers sell in bulk to distributors who then on-sell to retail. It's really up to the retailer to control their discounts, don't blame the farm that's selling small orders at advertised prices and volume orders at negotiated prices. Market dynamics off the farm are beyond control of the wineries.
1 reviews | Active since Jan 2020
I've long been a fan of their wines & finally got to visit the farm a week ago. Service was excellent, atmosphere superb, artwork displays are beautiful & the wines excellent. Purchased R5k of wines at cellar door prices but wasn't given the 10% discount promised; I only realised later but not fussed about it. There is a general misconception that cellar door prices should be cheaper than retail - this used to be the case decades ago but people should be aware that the farmers sell in bulk to distributors who then on-sell to retail. It's really up to the retailer to control their discounts, don't blame the farm that's selling small orders at advertised prices and volume orders at negotiated prices. Market dynamics off the farm are beyond control of the wineries.
1 reviews | Active since Jan 2020
<p>So I took a 500km round trip to Saronsberg Tulbagh Wine farms Mon 6th, tasted wine and purchased more than R7000's worth, asking for discount,...which was only met with smiles and a free bottle of olive oil. Returning to Hout Bay I discover the same wine cheaper in an upmarket supermarket! Considering zero cost of marketing, transport and retail fee, I feel this is a raw deal. I contacted Saronsberg to give them an opportunity to respond. A Dewalt Heyns was '... perplexed given the above that you feel you got a raw deal'...</p> <p>Dewaldt Heyns</p> ********** /> +27 (0)23 ********** (T)<br /> +27 (0)23 ********** (F)<br /> +27 (0)82 ********** (M)</p> <p>I will certainly be tasting wine at farms, but buying at other dealers in future!</p>
1 reviews | Active since Jan 2020
<p>So I took a 500km round trip to Saronsberg Tulbagh Wine farms Mon 6th, tasted wine and purchased more than R7000's worth, asking for discount,...which was only met with smiles and a free bottle of olive oil. Returning to Hout Bay I discover the same wine cheaper in an upmarket supermarket! Considering zero cost of marketing, transport and retail fee, I feel this is a raw deal. I contacted Saronsberg to give them an opportunity to respond. A Dewalt Heyns was '... perplexed given the above that you feel you got a raw deal'...</p> <p>Dewaldt Heyns</p> ********** /> +27 (0)23 ********** (T)<br /> +27 (0)23 ********** (F)<br /> +27 (0)82 ********** (M)</p> <p>I will certainly be tasting wine at farms, but buying at other dealers in future!</p>
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