****MERS: SASTRO E COMMERCE WEBSITE

n the 05 December 2023, I purchased Artificial Grass Lawn Turf - 20 Square Meters 25mm @ R1999.00 from SASTRO. The payment was processed via PAYFAST on the same day, to which I received the proof of payment. When I tried to follow up on the status of my order, I received no response from SASTRO. Only after reporting the matter on the 08 December 2023, to my bank, they answered a whatsapp call, indicating that the item is out of stock and I will receive a refund on the 09 December 2023. Subsequently Sastro sent an email indicating that the order has been processed. I still have not received any item nor any refund as promised by SASTRO.

Be aware that SASTRO, also use other platforms such as, BOb shop, and Makro to potentially commit *****