SatrixNow
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
SatrixNow
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBV
Bernard V
1 reviews | Active since Dec 2020
14 Jan 2026, 09:17
Max Support and help 5 in bussiness days is in fact 6 and to 1 month
No payout. I have requested in Beginning December pay out after shares was sold. After the fund was made available , and no payment option appeard. i Read all the FAQ i could not find the error. i send support request but no clear answer, IMORTANT IS IS NOTED THAT IT WILL TAKE TO 5 BUSSNESS DAYs to respond. No clear message was displayed on the control. It shows bank was verifies but no clear error message. At last i notice a general blue notice shows routine diligence is sometimes done. I call and send again. I had to advice them of the message./ They responded after 5 daysi have to proof where the funds is coming from. I responded with the documentation and general info. So now after a month i still has no funds and even the email of sanalam is bouning back. Pathetic Delivery has failed to these recipients or groups: Satrix Enhanced Due Diligence (EDD) (***) The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
Helpful (0)
|Replies (1)BV
Bernard V
1 reviews | Active since Dec 2020
14 Jan 2026, 09:17
Max Support and help 5 in bussiness days is in fact 6 and to 1 month
No payout. I have requested in Beginning December pay out after shares was sold. After the fund was made available , and no payment option appeard. i Read all the FAQ i could not find the error. i send support request but no clear answer, IMORTANT IS IS NOTED THAT IT WILL TAKE TO 5 BUSSNESS DAYs to respond. No clear message was displayed on the control. It shows bank was verifies but no clear error message. At last i notice a general blue notice shows routine diligence is sometimes done. I call and send again. I had to advice them of the message./ They responded after 5 daysi have to proof where the funds is coming from. I responded with the documentation and general info. So now after a month i still has no funds and even the email of sanalam is bouning back. Pathetic Delivery has failed to these recipients or groups: Satrix Enhanced Due Diligence (EDD) (***) The email address you entered couldn't be found. Please check the recipient's email address and try to resend the message. If the problem continues, please contact your email admin.
0
Replies (1)RG
KB
Keith B
1 reviews | Active since Feb 2021
18 Nov 2025, 11:56
Withholding my investment funds
Wow, I tried to withdraw funds from my Satrix40 funds and once cleared I duly attempted to transfer these funds to my personal bank account. Well they’re sold the investment funds and they are in my Satrix taxable investment but I cannot withdraw these funds as they’re locked. The reason apparently is that because the funds originate from a debit order to my bank account, I have to wait 40 days. *** They maintain this is to prevent *****. In addition, this is the first I’ve heard of this new rule. At no time was I advised that this rule would be implemented. So essentially my funds are not immediately available as they claim. I’ll now have to cancel my debit order and manually transfer my investment in future.
Helpful (0)
|Replies (0)KB
Keith B
1 reviews | Active since Feb 2021
18 Nov 2025, 11:56
Withholding my investment funds
Wow, I tried to withdraw funds from my Satrix40 funds and once cleared I duly attempted to transfer these funds to my personal bank account. Well they’re sold the investment funds and they are in my Satrix taxable investment but I cannot withdraw these funds as they’re locked. The reason apparently is that because the funds originate from a debit order to my bank account, I have to wait 40 days. *** They maintain this is to prevent *****. In addition, this is the first I’ve heard of this new rule. At no time was I advised that this rule would be implemented. So essentially my funds are not immediately available as they claim. I’ll now have to cancel my debit order and manually transfer my investment in future.
0
Replies (0)