Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On Wednesday 05/01/2021 Time around 16:00 I was doing groceries at Kwathema Brakpan Save Moor Cash&Carry Cashier Lerato Makgalemele Work force Cashier she was assisting a customer the till was giving her a problems the slip was not coming out. We waited almost 10 minutes for that to be fixed. It was our turn the system couldn't pop out the slip again. Lerato called for assistance, She was assisted by Lebo Maboki. Because now I'm standing no update or notice. I asked how long is this going to take Lebo said she doesn't know. That statement on its own terrified me. I said you are working with this you can't say you don't know. She said she's just assisting she's not a technician. With that she was like she was doing me a favor. I asked for the manager Jason Grove General Manager came in I explained the matter. He was so rude in such a way that I couldn't stand him. I asked for head office number. He said what for they don't have a head office if I have a problem I should wright him an email. It was like I was wasting his time. He refused to give me the Head Office number or of the person he reports to. Walking away throwing his hand off for me saying he will never give me. I went to him and asked him what is he saying. "He said I said I'll never give you the number and walked away. The lady by the Name of Winnie was around. I asked her head Office number or of the person the General Manager is reporting to. She said" if the General Manager couldn't assist you who am i, I don't know the head office number or of the Boss He's reporting to and walked away too. I was thinking that was it. When we got to the Door we're they normally check the slips. Another problem. The green Chillies was coded with the code of Green pepper's price. They took that Green chillies and came back and said it is fixed. I can go. I never got the price difference. Been tired of standing there and talking I just walked out. I wish this matter to be attended and be investigated. We don't deserve such treatment from the people whom we hoping we will get a better service from them.
1 reviews | Active since Jan 2020
On Wednesday 05/01/2021 Time around 16:00 I was doing groceries at Kwathema Brakpan Save Moor Cash&Carry Cashier Lerato Makgalemele Work force Cashier she was assisting a customer the till was giving her a problems the slip was not coming out. We waited almost 10 minutes for that to be fixed. It was our turn the system couldn't pop out the slip again. Lerato called for assistance, She was assisted by Lebo Maboki. Because now I'm standing no update or notice. I asked how long is this going to take Lebo said she doesn't know. That statement on its own terrified me. I said you are working with this you can't say you don't know. She said she's just assisting she's not a technician. With that she was like she was doing me a favor. I asked for the manager Jason Grove General Manager came in I explained the matter. He was so rude in such a way that I couldn't stand him. I asked for head office number. He said what for they don't have a head office if I have a problem I should wright him an email. It was like I was wasting his time. He refused to give me the Head Office number or of the person he reports to. Walking away throwing his hand off for me saying he will never give me. I went to him and asked him what is he saying. "He said I said I'll never give you the number and walked away. The lady by the Name of Winnie was around. I asked her head Office number or of the person the General Manager is reporting to. She said" if the General Manager couldn't assist you who am i, I don't know the head office number or of the Boss He's reporting to and walked away too. I was thinking that was it. When we got to the Door we're they normally check the slips. Another problem. The green Chillies was coded with the code of Green pepper's price. They took that Green chillies and came back and said it is fixed. I can go. I never got the price difference. Been tired of standing there and talking I just walked out. I wish this matter to be attended and be investigated. We don't deserve such treatment from the people whom we hoping we will get a better service from them.
1 reviews | Active since Jan 2020
I bought 2 tins of baby formula.. I lost my slip and my baby is reacting to the milk.. they failed to print out slip for me to exchange telling me it's their policy like really..they have a poor service in helping their customers shame!!
1 reviews | Active since Jan 2020
I bought 2 tins of baby formula.. I lost my slip and my baby is reacting to the milk.. they failed to print out slip for me to exchange telling me it's their policy like really..they have a poor service in helping their customers shame!!
1 reviews | Active since Jan 2020
wow cheap and good quality stocks
1 reviews | Active since Jan 2020
wow cheap and good quality stocks
1 reviews | Active since Jan 2020
My name is Nompumelelo Hlangu I am kindly disappointed and angry at save store. Yesterday at 5 pm I was at one of the save stores in Durban west Street. When I was paying for my groceries which costs less than R100. Then I took out R100 from my purse to pay. The lady at the till than shouted saying my money is fake. I said to her it's impossible because I withdraw the money from the till. She than refusedto give me my "fake" R100 and called another lady which she claims it's a manager. They told me it's part of their policy not to give me my money back. Save cash and carry workers are cruks they take people'smoney and claim it is fake and exchange it back door and refuse to give your money back. People should not longer buy at Save cash and carry in West Street. People please be aware
1 reviews | Active since Jan 2020
My name is Nompumelelo Hlangu I am kindly disappointed and angry at save store. Yesterday at 5 pm I was at one of the save stores in Durban west Street. When I was paying for my groceries which costs less than R100. Then I took out R100 from my purse to pay. The lady at the till than shouted saying my money is fake. I said to her it's impossible because I withdraw the money from the till. She than refusedto give me my "fake" R100 and called another lady which she claims it's a manager. They told me it's part of their policy not to give me my money back. Save cash and carry workers are cruks they take people'smoney and claim it is fake and exchange it back door and refuse to give your money back. People should not longer buy at Save cash and carry in West Street. People please be aware
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