Saxum Insurance
Unclaimed Business
|4.5|2 Reviews (last 12 months)|This business does not respond to reviews
Saxum Insurance
Unclaimed Business
|4.5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
4.5|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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NKOSINATHI
1 reviews | Active since Jan 2020
16 May 2025, 08:11
I received a good se...
I received a good service from Mr Mogomotsi Thipe
Helpful (0)
|Replies (0)N
NKOSINATHI
1 reviews | Active since Jan 2020
16 May 2025, 08:11
I received a good se...
I received a good service from Mr Mogomotsi Thipe
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
9 Mar 2021, 16:47
I need my accident money claim
I was involved in an accident 2016, the insurance take my car to the panelbeaters after 3months, they claim to be liquidated. The panelbeaters claim 169000 wich I made a loan of 100 000 and needed assistance to VW as well because they were the one recommended that insurance to me on the day I bought the car, I've been using that insurance since 2014. I made the claims, they promised to reinburse me, it's 2021 I'm still waiting, I can't get hold of them. I'm still driving the car that was refinanced by VW. I'm still paying the installment since 2014
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Anonymous
1 reviews | Active since Jan 2020
9 Mar 2021, 16:47
I need my accident money claim
I was involved in an accident 2016, the insurance take my car to the panelbeaters after 3months, they claim to be liquidated. The panelbeaters claim 169000 wich I made a loan of 100 000 and needed assistance to VW as well because they were the one recommended that insurance to me on the day I bought the car, I've been using that insurance since 2014. I made the claims, they promised to reinburse me, it's 2021 I'm still waiting, I can't get hold of them. I'm still driving the car that was refinanced by VW. I'm still paying the installment since 2014
0
Replies (0)RP
Ruben P
1 reviews | Active since Jan 2020
24 Oct 2017, 10:38
Claim unpaid for 2 years
i have been a loyal customer paying my insurance premiums for about two years on my polo vivo 2015 model in July 2016 there was a major flood that occurred in Durban Mount Edgecombe areas and my vehicle was effected and written off the insurance Saxum had taken my car and put in storage called ace auto which my car was there for over two months due to them dealing with the claim the claim had no way forward as they had excuses that they were being liquidated and had to go to court, I was left stranded with a car I was paying for but was laying in storage and my insurance had no way of coming to any conclusion I have been sending hundred mails and calls following up on my case I have been running and posting forms upon forms for claims I eventually took a loan which I am in dept of now of R45 000 which I have invoices for that I had to pay R12000 to get my car out of storage further on paid R35000 to get my car back to driving condition to resale it to settle the bank which I did , until today 20/10/2017 I have no feedback from saxum indicating the way forward I am left clueless and don’t know what to do the balance owing to me is R59 000 and I have documentation and proof of all my transactions and how I am trying to get some closure on my claim this has left me with a huge dept which I am paying off and I feel as if I have been robbed by my insurance please can I get some advice on the way forward I have even gone threw ombudsman and still have no received the help I need .
Helpful (0)
|Replies (0)RP
Ruben P
1 reviews | Active since Jan 2020
24 Oct 2017, 10:38
Claim unpaid for 2 years
i have been a loyal customer paying my insurance premiums for about two years on my polo vivo 2015 model in July 2016 there was a major flood that occurred in Durban Mount Edgecombe areas and my vehicle was effected and written off the insurance Saxum had taken my car and put in storage called ace auto which my car was there for over two months due to them dealing with the claim the claim had no way forward as they had excuses that they were being liquidated and had to go to court, I was left stranded with a car I was paying for but was laying in storage and my insurance had no way of coming to any conclusion I have been sending hundred mails and calls following up on my case I have been running and posting forms upon forms for claims I eventually took a loan which I am in dept of now of R45 000 which I have invoices for that I had to pay R12000 to get my car out of storage further on paid R35000 to get my car back to driving condition to resale it to settle the bank which I did , until today 20/10/2017 I have no feedback from saxum indicating the way forward I am left clueless and don’t know what to do the balance owing to me is R59 000 and I have documentation and proof of all my transactions and how I am trying to get some closure on my claim this has left me with a huge dept which I am paying off and I feel as if I have been robbed by my insurance please can I get some advice on the way forward I have even gone threw ombudsman and still have no received the help I need .
0
Replies (0)AM
Alfred M
1 reviews | Active since Jan 2020
1 Jul 2017, 12:58
Bad Service From the Absa Home insurance
<p>I logged so many claims in the beggining of 2017 at absa home insurance but no respond firstly i logged complain about roof is leaking when is raining or strong wind come is the problem .They send an operator to asses the roof that's the last time i saw him,.The two claim i made it was the toilet they replaceit but water is leaking heavy i phone them no respond and the other one it was my geyser was replace but it was not install in the proper manner because the roof is also leaking where they have been installed is on top.To us as we feel this essue needs to be escalated and we do not take responsibility for the unprofessional work done it was done by the contractors sent by the SA Home Owner insurance i pay insurance monthly without fail.This matter is to be attend urgently i no longer tolorate this unprofessional behavior because in August strong windcome</p>
Helpful (0)
|Replies (0)AM
Alfred M
1 reviews | Active since Jan 2020
1 Jul 2017, 12:58
Bad Service From the Absa Home insurance
<p>I logged so many claims in the beggining of 2017 at absa home insurance but no respond firstly i logged complain about roof is leaking when is raining or strong wind come is the problem .They send an operator to asses the roof that's the last time i saw him,.The two claim i made it was the toilet they replaceit but water is leaking heavy i phone them no respond and the other one it was my geyser was replace but it was not install in the proper manner because the roof is also leaking where they have been installed is on top.To us as we feel this essue needs to be escalated and we do not take responsibility for the unprofessional work done it was done by the contractors sent by the SA Home Owner insurance i pay insurance monthly without fail.This matter is to be attend urgently i no longer tolorate this unprofessional behavior because in August strong windcome</p>
0
Replies (0)