Santora fragrance is a ****

The business is a ****, I've ordered 2 perfumes for R1500 and one for free, it's been 3 weeks without response on my followups, the email does not found. They don't respond their WhatsApp messages. All I need from Sentora fragrance is my refund. I don't need their fragrance anymore because they cannot be trusted. Please refund me and keep your perfumes.