Delayed delivery to no delivery or any communication regarding it.

I am still waiting for my order. I've placed the order on 15 September. Delivery would have taken place on 19 September. 19 September came and no delivery or any correspondence stating that delivery could not take place. On 20 September they rep**** saying they are behind on delivery and that delivery will take place 22 September guaranteed. 22 September came and no correspondence or delivery. There were a shortage of drivers. Then they promised to deliver on 26 September. Once again 26 September came and no delivery. For 2 days I've asked for feedback with no response. I've requested a refund on the 26th and have not received it as yet. This is looking like a ****. Please be aware!!!