SF
SCREED FLOORING SA Cape Town
Unclaimed Business
SF
SCREED FLOORING SA Cape Town
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About SCREED FLOORING SA Cape Town
SCREED FLOORING SA Cape Town has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked SCREED FLOORING SA Cape Town across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLB
Louise B
1 reviews | Active since Jan 2020
23 Feb 2026, 11:47
Extremely Poor Workmanship and Unreliable Service
Master Timeline of Events with Screed Flooring SA (2023–2026) 🟦 2023 July 2023 • Contracted Screed Flooring SA to install screed flooring in my home. • Paid 40% deposit upfront. 31 July 2023 • Company required an additional 30% payment before work could begin. • Work was scheduled for 08h00, but Bertram (employee at the time) arrived with the team after 11h00. • Agreement with owner Rudi included tile removal before screeding. • My husband discovered they were sanding over existing tiles, not removing them. 1, 2 & 29 August 2023 • Sent WhatsApp messages and images highlighting poor workmanship and issues with the flooring. 11 August 2023 • Emailed Screed Flooring SA with a detailed list of issues after they said the job was “completed.” • Despite clear defects: o They demanded the final 30% payment (due after wetworks, before sealing). o We were not allowed to walk on the floors to inspect the final product. o No inspection was conducted by project manager/manager. 30 August 2023 • Reported shower floor lifting to Sylvia. • Asked for warranty documentation. • Sylvia responded: o Warranty = 2 years, covering delamination, flaking, popping, lifting. o Warranty document to be supp**** once floors were completed to my satisfaction. • Warranty was never issued. 🟦 2024 19 January 2024 • Reported shower floor lifting again. 22 April 2024 • Reported repeat issues with the shower floor. • Bertram (before leaving the company) suggested using mosaic tiles due to heat exposure. • I purchased mosaic tiles myself. • Also reported: o Cracks o Hollow sounds o Lifting in dining room, kitchen, and scullery floors. • Requested a site inspection. 25 April 2024 • Rudi attended the site inspection. • Team scheduled for 26 June 2024 to: o Redo the shower with my mosaic tiles o “Touch up” the other areas 26 June 2024 • Team arrived after 17h00 (significantly late). • Worked less than 45 minutes. • Work was rushed and poor in quality. • Kitchen and dining room floors remained: o Cracked o Hollow o Lifting 🟦 2025 27 November 2025 • Emailed the company again, stating that the kitchen and dining floors were worse than before. • Company responded that the warranty had “expired” and repairs would be at my cost. • However: o Workmanship had been poor from the start. o I was never satisfied with the results. o Warranty document was never issued. o Final payments were demanded prematurely. 28 November 2025 • Filed a formal complaint with the Consumer Goods & Services Ombud. 1 December 2025 • Received a WhatsApp from Anke requesting to book a site inspection for 15 December 2025 at 10h00. • I agreed. 15 December 2025 • Rudi arrived on time for the inspection. • He confirmed: o Certain areas needed to be lifted. o They would need to redo the flooring, not simply touch it up. 17 December 2025 • Screed Flooring contacted me to request a booking for 18 February 2026 for “touch ups.” • I clarified that this was not touch ups as previous touch-ups had failed. • They confirmed Reon would attend on that date. 🟦 2026 19 January 2026 • I contacted Screed Flooring via WhatsApp to confirm: o Whether Reon would arrive on 18 February. o Whether work would commence immediately, as I needed to book pets into kennels. • They rep****: o Work may take 2–3 days. o Reon would give an update once on site. • I reminded them of the kennel costs. • They said they would inform Reon and the team. 17 February 2026 • I sent a confirmation message for the next day, due to their history of unreliability. • They confirmed attendance, but said arrival would be early afternoon. • I reminded them again about kennel/cat hotel costs. • My husband and I: o Moved appliances (fridges, washing machine, tumble dryer, dishwasher, oven) into the lounge. o Booked pets into kennels/cat hotels. • My mother waited at my home because both my husband and I had to attend work. 18 February 2026 • No one arrived. • Company ignored WhatsApp messages and phone calls. • At 15h00, message received: “Hi Louise. I am really sorry for the inconvenience I am causing you, but the team are running extremely late on site. I arranged with them to be there first thing tomorrow. We will not let you down.” 19 February 2026 • At 09h30, team had still not arrived. • Response: “They are on their way.” • Team arrived at 10h30. • Stayed for roughly 45 minutes. • Reon lifted part of the scullery floor. • Reon said they would return the next day. • He stated Rudi’s phone was ****** and that Rudi had been attacked, irrelevant to the job, but offered as an excuse. 20 February 2026 • No one arrived. • No responses to my calls or WhatsApps. • I sent: o The invoice for kennel costs o My banking details • Company never rep****. 23 February 2026 • Still no contact from Screed Flooring SA. • I’m currently left with: o A large open hole in my scullery/kitchen o Appliances still in the lounge o No functional kitchen/scullery • I have updated the Consumer Goods & Services Ombud. • Company continues to ignore all communication. • I want a refund to hire a professional contractor.
Helpful (0)
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Louise B
1 reviews | Active since Jan 2020
23 Feb 2026, 11:47
Extremely Poor Workmanship and Unreliable Service
Master Timeline of Events with Screed Flooring SA (2023–2026) 🟦 2023 July 2023 • Contracted Screed Flooring SA to install screed flooring in my home. • Paid 40% deposit upfront. 31 July 2023 • Company required an additional 30% payment before work could begin. • Work was scheduled for 08h00, but Bertram (employee at the time) arrived with the team after 11h00. • Agreement with owner Rudi included tile removal before screeding. • My husband discovered they were sanding over existing tiles, not removing them. 1, 2 & 29 August 2023 • Sent WhatsApp messages and images highlighting poor workmanship and issues with the flooring. 11 August 2023 • Emailed Screed Flooring SA with a detailed list of issues after they said the job was “completed.” • Despite clear defects: o They demanded the final 30% payment (due after wetworks, before sealing). o We were not allowed to walk on the floors to inspect the final product. o No inspection was conducted by project manager/manager. 30 August 2023 • Reported shower floor lifting to Sylvia. • Asked for warranty documentation. • Sylvia responded: o Warranty = 2 years, covering delamination, flaking, popping, lifting. o Warranty document to be supp**** once floors were completed to my satisfaction. • Warranty was never issued. 🟦 2024 19 January 2024 • Reported shower floor lifting again. 22 April 2024 • Reported repeat issues with the shower floor. • Bertram (before leaving the company) suggested using mosaic tiles due to heat exposure. • I purchased mosaic tiles myself. • Also reported: o Cracks o Hollow sounds o Lifting in dining room, kitchen, and scullery floors. • Requested a site inspection. 25 April 2024 • Rudi attended the site inspection. • Team scheduled for 26 June 2024 to: o Redo the shower with my mosaic tiles o “Touch up” the other areas 26 June 2024 • Team arrived after 17h00 (significantly late). • Worked less than 45 minutes. • Work was rushed and poor in quality. • Kitchen and dining room floors remained: o Cracked o Hollow o Lifting 🟦 2025 27 November 2025 • Emailed the company again, stating that the kitchen and dining floors were worse than before. • Company responded that the warranty had “expired” and repairs would be at my cost. • However: o Workmanship had been poor from the start. o I was never satisfied with the results. o Warranty document was never issued. o Final payments were demanded prematurely. 28 November 2025 • Filed a formal complaint with the Consumer Goods & Services Ombud. 1 December 2025 • Received a WhatsApp from Anke requesting to book a site inspection for 15 December 2025 at 10h00. • I agreed. 15 December 2025 • Rudi arrived on time for the inspection. • He confirmed: o Certain areas needed to be lifted. o They would need to redo the flooring, not simply touch it up. 17 December 2025 • Screed Flooring contacted me to request a booking for 18 February 2026 for “touch ups.” • I clarified that this was not touch ups as previous touch-ups had failed. • They confirmed Reon would attend on that date. 🟦 2026 19 January 2026 • I contacted Screed Flooring via WhatsApp to confirm: o Whether Reon would arrive on 18 February. o Whether work would commence immediately, as I needed to book pets into kennels. • They rep****: o Work may take 2–3 days. o Reon would give an update once on site. • I reminded them of the kennel costs. • They said they would inform Reon and the team. 17 February 2026 • I sent a confirmation message for the next day, due to their history of unreliability. • They confirmed attendance, but said arrival would be early afternoon. • I reminded them again about kennel/cat hotel costs. • My husband and I: o Moved appliances (fridges, washing machine, tumble dryer, dishwasher, oven) into the lounge. o Booked pets into kennels/cat hotels. • My mother waited at my home because both my husband and I had to attend work. 18 February 2026 • No one arrived. • Company ignored WhatsApp messages and phone calls. • At 15h00, message received: “Hi Louise. I am really sorry for the inconvenience I am causing you, but the team are running extremely late on site. I arranged with them to be there first thing tomorrow. We will not let you down.” 19 February 2026 • At 09h30, team had still not arrived. • Response: “They are on their way.” • Team arrived at 10h30. • Stayed for roughly 45 minutes. • Reon lifted part of the scullery floor. • Reon said they would return the next day. • He stated Rudi’s phone was ****** and that Rudi had been attacked, irrelevant to the job, but offered as an excuse. 20 February 2026 • No one arrived. • No responses to my calls or WhatsApps. • I sent: o The invoice for kennel costs o My banking details • Company never rep****. 23 February 2026 • Still no contact from Screed Flooring SA. • I’m currently left with: o A large open hole in my scullery/kitchen o Appliances still in the lounge o No functional kitchen/scullery • I have updated the Consumer Goods & Services Ombud. • Company continues to ignore all communication. • I want a refund to hire a professional contractor.
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Lindy N
1 reviews | Active since Jan 2020
29 Jul 2024, 09:26
Run Away Cape Town!
<div>Since my previous review was deleted, will keep leaving them. Please take note most of the good reviews are for the Jhb branch, not the CT one. Dont believe a single word +++ and ++++ tell you in Cape Town. Not even their quote means anything. They always needed more money for the same job. Even though ++++ physically inspected the home twice and had the house plans. The delayed our site by 3months and they messed all over kitchen and bedroom cupboards and denied it. They always wanted all the money up front as they cannot afford to buy the product up front and then when you ask them to complete the job, they need more money again(that wasn't on the quote). We had a horrific experience.</div>
Helpful (0)
|Replies (0)LN
Lindy N
1 reviews | Active since Jan 2020
29 Jul 2024, 09:26
Run Away Cape Town!
<div>Since my previous review was deleted, will keep leaving them. Please take note most of the good reviews are for the Jhb branch, not the CT one. Dont believe a single word +++ and ++++ tell you in Cape Town. Not even their quote means anything. They always needed more money for the same job. Even though ++++ physically inspected the home twice and had the house plans. The delayed our site by 3months and they messed all over kitchen and bedroom cupboards and denied it. They always wanted all the money up front as they cannot afford to buy the product up front and then when you ask them to complete the job, they need more money again(that wasn't on the quote). We had a horrific experience.</div>
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