Thermally Abused Sea Harvest Fish Cakes that taste like garlic!

What a dissapointment it was to eat Fishcakes that tasted more like Garlic Cakes than Fish Cakes. And to top it all, the scientific explanation that was given for why it tasted more like garlic than fish.

The response from Customer complaints and for Public Notice for future, when buying these 5 kg Sea Harvest Fish Cakes 5kg box size is:

Dear Customer Trust you are well,

At Sea Harvest, we're committed to ensuring the seafood we produce is not only delicious but also safe for consumption. We prioritize food safety throughout our entire production process, from catching to processing and distribution. Our strict quality control measures and rigorous testing protocols ensure our products meet the highest standards. All batches of products produced are evaluated during a taste evaluation session. These products are tested for aroma, taste, appearance, and texture. All products at Sea Harvest are produced according to a set specification and only accepted and approved raw material and ingredients are used. The actual batch weights of the ingredients corresponded to the required specification weight of the ingredients. In this instance, the product may exhibit a stronger garlic taste because of possible thermal abuse. Exposure to elevated or fluctuating temperatures during storage or distribution—most commonly during storage at the retail level—can accelerate chemical and enzymatic reactions within the product. These reactions can intensify certain flavour compounds, particularly garlic, causing the taste to become more pronounced and unbalanced. As a result, the product may develop a stronger garlic flavor than intended, even though the formulation itself has not changed.

We kindly request that you return any remaining product and its packaging, along with your proof of purchase, to the store where it was bought. The store will be able to assist you with a refund or replacement ​ If you have any questions or concerns, please don't hesitate to reach out to us.

There you have it. Now next time you buy from a retailer be sure to ask if these 5kg Fish Cakes have been "thermally abused" during transport from and to suppliers and your.home....I rest my case!