Based on recent customer reviews, seattle.boutique receives overwhelmingly negative feedback with consistent allegations of fraudulent activity. Customers report ordering products advertised on Facebook and TikTok at low prices but never receiving their goods. A recurring and alarming concern is unauthorized additional deductions from bank accounts, often disguised as subscriptions. Multiple reviewers reference unresponsive customer service from a contact named Naledi Mokoena, with emails going unanswered or producing empty promises. Several customers note the brand rebranding to "Kivora," further eroding trust. Many have opened bank disputes and fraud cases.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Based on recent customer reviews, seattle.boutique receives overwhelmingly negative feedback with consistent allegations of fraudulent activity. Customers report ordering products advertised on Facebook and TikTok at low prices but never receiving their goods. A recurring and alarming concern is unauthorized additional deductions from bank accounts, often disguised as subscriptions. Multiple reviewers reference unresponsive customer service from a contact named Naledi Mokoena, with emails going unanswered or producing empty promises. Several customers note the brand rebranding to "Kivora," further eroding trust. Many have opened bank disputes and fraud cases.
seattle.boutique has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. Hellopeter has tracked seattle.boutique across 26 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Bad experience lost money and trust in online purchasing... Very dissapionted
1 reviews | Active since Jan 2020
Bad experience lost money and trust in online purchasing... Very dissapionted
1 reviews | Active since Jan 2020
Absolute sc****ers! Stay away. I ordered a product advertised on FB. Never received it and emails are never answered. No response to the tracking app either. They also go under the name of Kivora.
1 reviews | Active since Jan 2020
Absolute sc****ers! Stay away. I ordered a product advertised on FB. Never received it and emails are never answered. No response to the tracking app either. They also go under the name of Kivora.
1 reviews | Active since Jan 2020
I cant even rate these people Naledi Mokoena..marra wenna. You will face the judgement of God one day lady and you must remember and all those you work with. What you do to others it will creep back to you like a bang girl. You can keep that brush I order in Dec of 25, but I can say that a virtual card was used so deducting more money like you did all other people will not happen to me - go and get rich and rot in HELL my darling
1 reviews | Active since Jan 2020
I cant even rate these people Naledi Mokoena..marra wenna. You will face the judgement of God one day lady and you must remember and all those you work with. What you do to others it will creep back to you like a bang girl. You can keep that brush I order in Dec of 25, but I can say that a virtual card was used so deducting more money like you did all other people will not happen to me - go and get rich and rot in HELL my darling
1 reviews | Active since Jan 2020
Very bad. This company keeps on deducting money but you never receive your product. Naledi Mokoena is the person who answers your emails. Promecing your money back. She took money from a lot of ladies. This person needs to be stopped. And all persons must be refunded
1 reviews | Active since Jan 2020
Very bad. This company keeps on deducting money but you never receive your product. Naledi Mokoena is the person who answers your emails. Promecing your money back. She took money from a lot of ladies. This person needs to be stopped. And all persons must be refunded
1 reviews | Active since Jan 2020
Stay far away from them. BIG **** Advertised on Facebook and price in ZAR. I placed an order but money deducted was more, It now showed in USD on the order. I tried to cancel the order, but without success. After a few days they auto deducted another amount from my bank account and then tried another amount.
1 reviews | Active since Jan 2020
Stay far away from them. BIG **** Advertised on Facebook and price in ZAR. I placed an order but money deducted was more, It now showed in USD on the order. I tried to cancel the order, but without success. After a few days they auto deducted another amount from my bank account and then tried another amount.
1 reviews | Active since Jan 2020
****MERS! I ordered in Dec 2025 by January all emails had been ignored. When threated with reporting them, I received an email that I will receive my items with express shipping - to date no items and all correspondence goes ignored!
1 reviews | Active since Jan 2020
****MERS! I ordered in Dec 2025 by January all emails had been ignored. When threated with reporting them, I received an email that I will receive my items with express shipping - to date no items and all correspondence goes ignored!
1 reviews | Active since Jan 2020
****mers at best. Paid for model engine in December. Delivery promised for 19th December still waiting. Unfortunately only saw Hello Peter reviews after payment was made. Saw reviews about further debits. Stopped online purchases on my account later discovered they tried another debit of R699.
1 reviews | Active since Jan 2020
****mers at best. Paid for model engine in December. Delivery promised for 19th December still waiting. Unfortunately only saw Hello Peter reviews after payment was made. Saw reviews about further debits. Stopped online purchases on my account later discovered they tried another debit of R699.
1 reviews | Active since Jan 2020
I saw an ad by them on tiktok and placed an order for R200. A month later and that order has cost me R2200. For nothing. At first I thought it was import costs, and then realised after another (different) amount was taken that something was wrong. I went and checked their original proof of purchase email and when I tried to visit their site through the link in their email, Seattle is now suddenly changed to "Kivora". Yesterday I sent them an extremely strong worded email. Today I got a reply from "Naledi Mokoena" saying that this is all because of a system failure due to the heavy peak season. "She" promised that it would sorted out and I will be receiving all my money back within the next 5-10 working days. I definitely won't be holding my breath. Stay away from social media advertising!!!
1 reviews | Active since Jan 2020
I saw an ad by them on tiktok and placed an order for R200. A month later and that order has cost me R2200. For nothing. At first I thought it was import costs, and then realised after another (different) amount was taken that something was wrong. I went and checked their original proof of purchase email and when I tried to visit their site through the link in their email, Seattle is now suddenly changed to "Kivora". Yesterday I sent them an extremely strong worded email. Today I got a reply from "Naledi Mokoena" saying that this is all because of a system failure due to the heavy peak season. "She" promised that it would sorted out and I will be receiving all my money back within the next 5-10 working days. I definitely won't be holding my breath. Stay away from social media advertising!!!
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