One small Jackal will ruin your vineyard, Sechaba Protection Services

Yesterday I had an appointment at Kraaifontein Community Clinic (Day Hospital in 6th Ave) at 10am with "Club". Got there in good time, had to put my clinic card in a small box with Sechaba Protection Service. All for One individual, wore their jersey marked with Sechaba Protection Service co. Name and logo. This One single individual also did not (as the other officers) wear his Name 'badge', identifying him. He is slim and tall-ish and completely bald-headed. He was clearly the main guy there, very rude to patients and enjoying playing with that hand-held intercom system. Like the One's we see at sport matches. So he took it upon him to call out Names of patients and make fun and annoying jokes about people's Names etc. All on this "hand-held intercom system". He spoke very unclearly and when he was asked by patients to please speak more clearly, he was again rude. He was prancing around there, giving short rude responses to patients. He would speak to his friends in the road OVER THAT HAND-HELD INTERCOM SYSTEM!! I was there for more than 4 hours, I approached him kindly, soft-spokenly Twice and Twice he was short and rude (mean) to me. There was a patient who was almost in tears, on crutches and said that his back and hips were calcified. This man was trying to speak to this specific Sechaba Protection Service individual, who treated him too with complete incompetence and ignorance. There was literally no kindness in this security person whatsoever. At One stage a pregnant lady who'd been standing in the beating Sun for hours, collapsed and her head hit the tar. A man came running up to this specific bald-headed Security Officer and called: "Security, Security, hi....PLEASE COME HELP. A pregnant lady collapsed!" This security man replied (ON THE MIKE / HAND-HELD ANNOUNCEMENT GADGET): "Don't you call me like that!! I am not a Donkey!! Don't you ever ever call me like that ever again!!" And the security person tormented the man over a period of time, over this gadget. Yet the security man did not respond to help the lady! Alongside Black, White and Coloured people alike we were all disgusted at the attitude of this security officer. It also is clear that these security people enjoy switching and playing with the alarm buttons on that gadget and the older patients get the fright of their lives. I feel extremely disheartened at the atrocious, unkind, uncaring, uncompassionate service of this One individual. To be honest the rest of the Sechaba Protection Services officers' service was quite fine and even kind. This man will ruin the Name of your company, Sir. I am shocked at his attitude!