SB
Secret Box Furniture
Unclaimed Business
SB
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Secret Box Furniture
Secret Box Furniture has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Secret Box Furniture across 1 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLG
Lee G
1 reviews | Active since Jan 2020
7 Mar 2026, 19:13
Makro marketplace disaster
I am writing to formally raise a complaint regarding a lounge suite sold by Secret Box Furniture through the Makro online marketplace. After waiting two months for delivery, the product that arrived does not resemble the item advertised on the Makro website. The quality appears extremely poor and the stool feet were already worn, which raises concerns that the product may have been previously returned or handled. I documented the condition of the product immediately upon delivery by taking timestamped photographs and confirming the delivery time through CCTV footage. Under the provisions of the Consumer Protection Act, consumers are entitled to receive goods that: Match their advertised description Are of good quality Are free from defects Are suitable for their intended purpose The product delivered clearly does not meet these requirements. I request that Secret Box Furniture work with Makro to ensure that this matter is resolved promptly and that the misrepresented product listing is investigated.
Helpful (0)
|Replies (0)LG
Lee G
1 reviews | Active since Jan 2020
7 Mar 2026, 19:13
Makro marketplace disaster
I am writing to formally raise a complaint regarding a lounge suite sold by Secret Box Furniture through the Makro online marketplace. After waiting two months for delivery, the product that arrived does not resemble the item advertised on the Makro website. The quality appears extremely poor and the stool feet were already worn, which raises concerns that the product may have been previously returned or handled. I documented the condition of the product immediately upon delivery by taking timestamped photographs and confirming the delivery time through CCTV footage. Under the provisions of the Consumer Protection Act, consumers are entitled to receive goods that: Match their advertised description Are of good quality Are free from defects Are suitable for their intended purpose The product delivered clearly does not meet these requirements. I request that Secret Box Furniture work with Makro to ensure that this matter is resolved promptly and that the misrepresented product listing is investigated.
0
Replies (0)