1 reviews | Active since Member
wanted to buy her a perfume,when i walk in i was welcome with a smile by the consultant and asking to help us,she then told us about the special they hv,so i was tempted to buy 2,meanwhile the lady was biz helping us to choose perfumes,then another lady come in,then the other consultant offer to help her then she said she want to pay,then the consultant ask if she's paying with cash or bank card then she said its cash,the lady thats was helping us ask the other consultant to ask the lady to pay the other side cos she was biz helping us,then she went after some few second there comes a lady wearing a foschini tshirt shouting at the consultant that was helping me,she said to her why are u refusing to help the customers the consultant politely answer i didn't,i ask her to pay that side cos she was busy helping us,because we were also in a hurry,then she went back to the clothing side,then she come back again with the customer shouting on both consultant without hearing the consultant side of the story i then asked who that lady was,i was told that she was the store manager,i was so disappointed i felt so useless,so small because its clear to me thats the manager she's not taking me serious actually my money to her was useless,so i wanted to leave the store without buying because to her im useless,actually several times was buying my wife clothes so i saw her shouting at the staff on the floor didnt know thats she's a manager until thats Friday,thats not the way of treating the staff she really need to be discipline,im really hurt and Angry with foschini secunda mall manager Regards Nhlakanipho