Securewise automation solution, Port Elizabeth
1|2 reviews
JH
Jann H
1 reviews | Active since Member
06 Nov 2023, 10:25
SECUREWISEPORT ELIZABETH - NEVER USE THEM !!
THE COMPANY SHOULD ACTUALLY GET MINUS STARS !! Very unsatisfactory workmanship. No Certificate of Compliance issued for work done on the house's electrical DB board Municipality, so house not insured. Also, no guarantee's on any parts installed.
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Replies (131)Securewise automation solution, Port Elizabeth's replyOfficial
06 Nov 2023, 13:49Hi Jann, I have trouble identifying you as a client as the only other person sharing the same name is happy with the services provided. Please be so kind as to contact me on 0722150038 or via email on richard@securewiseautomation.co.za in order for me to identify you as a client and the work that was completed. According to our records we have no outstanding CoC's to issue, nor any pending warrantee items on electrical work or inverter installations. We have also had instances of other individuals moonlighting under our company name before, and I sincerely hope this is not such a case. We pride ourselves on our after-market service back-up, but we are also very cautious with the extra-ordinary demands clients make for additional services that was not covered in our quotations. We are operating in an extremely tough environment despite our best efforts to provide a top class service. As we have no record of disgruntled clients that has not been addressed in any form or manner, I would like to reach out and see if I can assist to clarify and resolve this matter.
Best regards,
Securewise automation solution, Port Elizabeth's reply06 Nov 2023, 13:49
Official
Hi Jann, I have trouble identifying you as a client as the only other person sharing the same name is happy with the services provided. Please be so kind as to contact me on 0722150038 or via email on richard@securewiseautomation.co.za in order for me to identify you as a client and the work that was completed. According to our records we have no outstanding CoC's to issue, nor any pending warrantee items on electrical work or inverter installations. We have also had instances of other individuals moonlighting under our company name before, and I sincerely hope this is not such a case. We pride ourselves on our after-market service back-up, but we are also very cautious with the extra-ordinary demands clients make for additional services that was not covered in our quotations. We are operating in an extremely tough environment despite our best efforts to provide a top class service. As we have no record of disgruntled clients that has not been addressed in any form or manner, I would like to reach out and see if I can assist to clarify and resolve this matter.
Best regards,